Skyler Rivers
Summary
Results-oriented pharmaceutical sales professional with over five years of experience at AstraZeneca Canada, specializing in respiratory and diabetes therapies. As a U.S. citizen with extensive international sales expertise, I bring a competitive edge and fresh perspective to the Jacksonville market. Aligned with AstraZeneca’s mission to decrease mortality rates globally by delivering life-saving medicines, I embody core values—following the science, putting patients first, playing to win, doing the right thing, and being entrepreneurial. My proven success in launching new products, managing large territories, and building trusted relationships with healthcare professionals (HCPs) positions me to drive impactful sales growth and enhance patient outcomes for AstraZeneca in Jacksonville, Florida.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pharmaceutical Sales Specialist – Respiratory & Diabetes
AstraZeneca Canada
Ottawa, Canada
05.2022 - Current
- Develop and demonstrate in-depth knowledge of clinical disease states (COPD, Respiratory, Diabetes) and treatment guidelines, effectively communicating product benefits for Breztri, Symbicort, and Forxiga to 100+ primary care physicians.
- Execute tailored call plans and brand strategies by translating data into actionable insights, consistently meeting and exceeding monthly, quarterly, and annual sales KPIs.
- Analyze market trends and HCP data to build strategic business plans for assigned territory, driving product adoption and improving patient outcomes.
- Build credibility with general practitioners and primary care centers by establishing unmet needs, presenting clinical differentiation, and ensuring fair balance of brand messaging.
- Leverage digital platforms and face-to-face engagements to deliver impactful, omni-channel interactions, enhancing HCP education and engagement.
- Spearheaded the successful launch of Breztri, collaborating with marketing teams and specialists to educate HCPs, resulting in increased adoption and reduced patient comorbidities.
- Adapt to AstraZeneca’s Selling Model, incorporating feedback and insights to refine sales strategies and drive continuous improvement.
- Coordinate educational events, including lunch-and-learn sessions and guest speaker programs, to support HCPs and patients in the 360-degree ecosystem.
- Maintain compliance with AstraZeneca’s policies, reporting adverse events and ensuring quality control.
Customer Service Representative
AstraZeneca Canada
Ottawa, Canada
01.2020 - 05.2022
- Managed a portfolio of 500 physicians and 40 pharmacies, educating HCPs on Crestor, Nexium, Tudorza, and Duaklir while supporting Forxiga and Symbicort sales teams.
- Developed proficiency in clinical disease states and treatment guidelines, delivering compelling product information to HCPs to drive adoption.
- Built strong relationships with primary care HCPs and pharmacists, addressing unmet needs and positioning products with clinical differentiation and fair balance.
- Utilized digital tools and in-person engagements to execute multi-channel sales initiatives, enhancing customer interactions and education.
- Analyzed sales data to inform territory routing and prioritize high-value accounts, consistently achieving sales targets.
- Demonstrated adaptability by aligning with AstraZeneca’s Selling Model and seeking guidance to optimize performance.
- Secured email consents from 40 pharmacists for educational events, strengthening omni-channel engagement.
- Partnered with cross-functional teams to develop innovative support strategies for HCPs, pharmacists, and patients, improving care delivery.
- Ensured compliance with adverse event reporting and quality control standards.
Business & Sales Consultant / Education Consultant
L’Oreal Canada
Ottawa, Canada
10.2017 - 01.2020
- Achieved 24% territory growth in 2018, earning highest territory growth across Canada and Rookie of the Year for L’Oreal Professionnel & Pureology.
- Independently managed a territory across two Provinces cultivating client partnerships through education, negotiation, and service excellence.
- Developed and delivered training on product launches and business development, driving sell-through initiatives and exceeding sales KPIs.
- Maintained high-level relationships with key decision-makers, providing tailored solutions to meet client needs.
Recruitment Consultant / Business Development
Hays
Ottawa, Canada
04.2017 - 10.2017
- Managed a 360-degree recruitment desk in accountancy and finance, cultivating client and candidate partnerships across Ottawa, Gatineau, and Montreal.
- Analyzed market data to develop strategic business plans, achieving KPIs through effective sourcing, interviewing, and negotiation.
- Demonstrated adaptability and customer focus, refining organizational and time-management skills in a fast-paced environment.
Business Development Representative
Preferred Personnel Solutions
Atlanta, United States
10.2016 - 04.2017
- Established a new sales territory, creating RFQs, proposals, and partnership agreements to drive business growth.
- Collaborated with recruiting teams to design custom staffing solutions, exceeding sales targets.
- Leveraged creative marketing and Chamber of Commerce involvement to attract new clients.
Event Coordinator
EY Centre
Ottawa, Canada
09.2014 - 09.2016
- Planned and managed logistics for high-profile events, including trade shows and charity telethons, coordinating up to six simultaneous events.
- Served as the primary client liaison, ensuring satisfaction from contract to completion while negotiating with vendors to meet budgets and deadlines.
- Supervised event staff and developed schedules, sharpening organizational and leadership skills.
Merchandise Sales Representative
Gunn Media Corp
Ottawa, Canada
09.2009 - 09.2014
- Managed high-pressure sales environments, handling inventory, transactions, and revenue goals in a fast-paced setting.
- Developed strong customer service and sales skills, thriving in stressful, client-facing roles.
Education
Bachelor of Arts - Psychology
Carleton University
Ottawa, ONSkills
Clinical Expertise: Deep knowledge of clinical disease states, treatment guidelines, and product benefits, effectively communicated to HCPs to drive adoption
Strategic Sales Execution: Translate complex data into actionable insights to develop and execute insightful business plans, achieving sales KPIs
Customer Relationship Management: Cultivate credible partnerships with 500 physicians and 40 pharmacies, addressing unmet needs and positioning products with clinical differentiation
Omni-Channel Engagement: Leverage digital platforms and face-to-face interactions to deliver meaningful, multi-touch customer experiences
Business Acumen: Analyze market trends and data to build strategic territory plans, adapting to changing market conditions
Collaboration & Adaptability: Thrive in team environments, collaborating with cross-functional teams while remaining open to guidance for continuous growth
Certification
- AstraZeneca Sales Training (Respiratory & Diabetes)
- L’Oreal Sales & Product Education
Accomplishments
- Successfully launched Breztri, driving adoption among primary care physicians and improving patient outcomes.
- Achieved 24% territory growth at L’Oreal Canada, earning top growth across Canada and 2018 Rookie of the Year.
- Managed a portfolio of 500+ physicians and 40 pharmacies, consistently exceeding sales KPIs.
- Created a detailed Excel-based client tracking system, ensuring seamless transitions between cross functional teams.
Technical Skills
Proficient in Microsoft Office (Excel, Word, PowerPoint), CRM systems, digital engagement platforms, and territory management tools such as Veeva and Concur.
Driver License
Valid driver’s license with a safe driving record.
Citizenship
U.S. and Canadian citizen, eligible to work in the U.S. without sponsorship. Residing in Jacksonville Florida by 09/01/25
Future Location
Grand Cypress Dr, Saint Johns, FL, 32259, United States, 10/01/25
Timeline
Pharmaceutical Sales Specialist – Respiratory & Diabetes
AstraZeneca Canada
05.2022 - Current
Customer Service Representative
AstraZeneca Canada
01.2020 - 05.2022
Business & Sales Consultant / Education Consultant
L’Oreal Canada
10.2017 - 01.2020
Recruitment Consultant / Business Development
Hays
04.2017 - 10.2017
Business Development Representative
Preferred Personnel Solutions
10.2016 - 04.2017
Event Coordinator
EY Centre
09.2014 - 09.2016
Merchandise Sales Representative
Gunn Media Corp
09.2009 - 09.2014
Bachelor of Arts - Psychology
Carleton University
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