Skyler Thimer
Mission,BC
Summary
Wholesale Parts Manager at Murray Kia with proven expertise in inventory management and vendor relations. Successfully streamlined parts tracking and enhanced customer satisfaction through effective quote preparation and timely communication. Efficient organizational skills and a proactive approach to managing returns and claims, ensuring seamless operations.
Overview
10
10
years of professional experience
Work History
Service Coordinator
Abbotsford Mazda
Abbotsford , BC
04.2025 - Current
- Coordinated service schedules and appointments with clients.
- Handled incoming calls and inquiries from customers regarding services offered.
- Monitored email and phone communication to provide prompt responses and solutions.
- Followed up with technicians and managers to receive and communicate status updates.
- Confirmed completed or closed work order by reviewing notes and following up on pending items.
- Prepared accurate estimates and work orders based on expected labor and parts requirements for each job.
- Collaborated with sales team members to stay current on inventory inspections and recommended repairs
Wholesale Parts Manager,Service Writer,BDC,Tower
Murray Kia Abbotsford
Abbotsford, British Columbia
05.2021 - 03.2025
- receiving and organizing incoming orders
- Supplying quotes and ETA’s to outside shops and customers
- Creating internal ro’s and estimations for repairs needed
- Arranging deliveries and creating delivery tracking system
- Inventory tracking and organization
- Managing returns and parts claims with distributors
- Tracking of backordered parts to keep clients updated on ETA’s
- Maintaining engine and EV cores and returning same day as completion
- Pulling parts for distribution to shop
- Tower/distributing duties
- Setting up showroom displays for holidays/seasonal and accessories
- Scheduling appointments
Customer Service Representative
Raydar Autobody
Mission, British Columbia
03.2019 - 10.2019
- Answering and dispensing calls
- Creating customer files and filling out pertaining paperwork
- Logging and organizing parts based on customer and part information
Receptionist
Magnuson Ford
Abbotsford, British Columbia
02.2019 - 05.2019
- Answered and directed incoming calls using multi-line telephone system.
- Greeted visitors and provided them with assistance.
- Provided administrative support to various departments, assisting with document preparation and data entry.
Head Receptionist
Abbotsford Volkswagen
Abbotsford, British Columbia
10.2015 - 03.2019
- Screened and responded to emails, messages and other correspondence, freeing up senior management.
- Processed payments from clients using credit card machines or cash registers.
- Created and completed wholesale and dealer trade sales.
Education
High School Diploma -
Mission Secondary School
Mission, BC06-2017
Skills
- Inventory management
- Parts ordering
- Quote preparation
- Parts tracking
- Returns processing
- Vendor relations
- Promotional planning
- Organizational skills
Timeline
Service Coordinator
Abbotsford Mazda
04.2025 - Current
Wholesale Parts Manager,Service Writer,BDC,Tower
Murray Kia Abbotsford
05.2021 - 03.2025
Customer Service Representative
Raydar Autobody
03.2019 - 10.2019
Receptionist
Magnuson Ford
02.2019 - 05.2019
Head Receptionist
Abbotsford Volkswagen
10.2015 - 03.2019
High School Diploma -
Mission Secondary School