Jolee Rivait
Comber,ON
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Highly organized and committed to creating welcoming atmosphere.it
Overview
1
1
year of professional experience
Work History
Hostess/server
Chucks Road House
Windsor, ON
01.2024 - 06.2024
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experiences
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Maximized table turnover rates by monitoring dining room activity closely and anticipating when tables would become available for new parties.
Food Service Worker
A&W
Comber, ON
02.2023 - 01.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Counter Server/ Pizza Maker
Hot Side Pizza
06.2023 - 09.2023
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Processed cash, debit and credit card payments.
- Monitored supply levels and communicated restocking needs to management in a timely manner.
Education
Belle River District High School
06.2024
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Payment Processing
- Safe Food Handling
- Injury Prevention
- First Aid Training
- CPR/First Aid Certification
Languages
English
Timeline
Hostess/server
Chucks Road House
01.2024 - 06.2024
Counter Server/ Pizza Maker
Hot Side Pizza
06.2023 - 09.2023
Food Service Worker
A&W
02.2023 - 01.2024
Belle River District High School