Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Skyler Quach

North Vancouver,BC

Summary

Adept at enhancing customer experiences, I leveraged my Capilano Golf and Country Club role to elevate my service standards through effective problem-solving and team collaboration. Demonstrating a commitment to quality assurance and relationship management, I consistently contributed to performance improvements, embodying reliability to team members and customer service excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Capilano Golf and Country Club
West Vancouver, BC
11.2024 - Current
  • Ensured that tables were properly set up before services.
  • Maintain a professional appearance while on duty.
  • Greeting members with smiles, and offering menus.
  • Taking orders as courses, with beverage and wine service.
  • Maintain service quality by preparing and maintaining the table in advance.
  • Serving food and checking satisfaction.
  • Clear the dining area, and prepare for payment.
  • Giving farewell to members, and resetting the tables.
  • Performed setting up of buffet tables and side stations.
  • Performed private service in a private room.
  • Communicate professionally throughout the service time with team members, and ensure high-quality service.
  • Supported other team members during free service time by clearing tables, refilling water, and delivering food to the table.

Restaurant Busser/Restaurant Server

Linh Café
Vancouver, British Columbia
06.2022 - 08.2023
  • Greeted and seated customers promptly, courteously, and professionally.
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
  • Attended to guest's needs promptly, ensuring satisfaction throughout their dining experience.
  • Processed payments from customers using cash registers or POS systems.
  • Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
  • Reset tables in a timely manner with clean cutlery.
  • Performed opening duties including setting up side stations for service staff.
  • Set up buffet tables with appropriate food items according to company standards.
  • Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.

Cafe Server/Cafe Barista

Cong Caphe
Ha Noi, Viet Nam
05.2019 - 07.2019
  • Provided excellent customer service at all times.
  • Ensured that tables were properly set up.
  • Maintained a neat appearance while on duty.
  • Stocked all food items according to standards.
  • Cleaned dining area including tables, chairs, floors, windowsills, countertops.
  • Helped other servers as needed or requested.
  • Greeted customers and provided them with menus.

Education

BBA -

Capilano University
North Vancouver, BC
2025

Skills

  • Values Customers and Work Ethics
  • Customer Service Excellence
  • Reliable
  • Effective Problem-Solving
  • Performance Improvement
  • Team Collaboration
  • Heavy Lifting
  • Quality Assurance
  • Relationship Management

Certification

  • Serving It Right.
  • First Aid Level 1.

Languages

English
Professional
Vietnamese
Native/ Bilingual

References

References available upon request.

Timeline

Server

Capilano Golf and Country Club
11.2024 - Current

Restaurant Busser/Restaurant Server

Linh Café
06.2022 - 08.2023

Cafe Server/Cafe Barista

Cong Caphe
05.2019 - 07.2019

BBA -

Capilano University

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Skyler Quach