Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Skyler LaRocque

Thousand Oaks

Summary

Proven multitasker and empathetic communicator, I enhanced customer satisfaction at Red Lobster and streamlined operations in Army aviation. My expertise in crisis management and attention to detail led to successful mission outcomes and increased sales through upselling. Skilled in both leadership and time management, I consistently achieve high-quality results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Server

Red Lobster
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Aviations Operations Specialist

Army
07.2021 - Current
  • Assisted in the planning and execution of complex aviation missions, contributing to successful outcomes.
  • Utilized advanced software programs to track flights accurately in real-time, enabling prompt responses to any arising issues or changes in circumstances.
  • Supported operations by managing professional communications, tracking data and managing records.
  • Compiled data and prepared aviation operations and aviation safety reports.
  • Maintained flight logs on incoming and outgoing flights and individual flights.
  • Adhered to safety procedures when managing logistics for pilot and ground crew.
  • Maximized efficiency by training new employees on company procedures and best practices.
  • Posted and interpreted weather reports and decoded sequence reports.
  • Processed local and cross-country flight clearances and checked accuracy of flight plans.

Caregiver

Private Practice
10.2022 - 05.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Education

Bachelors In Political Science - Law

FHSU
Hays, KS

Skills

    Empathy and Communication

    Attention to Detail

    Crisis Management and Stress Management

    Time Management and Multitasking

    Leadership

    Time Flexibility

Languages

Russian
Native or Bilingual

Timeline

Server

Red Lobster
05.2024 - Current

Caregiver

Private Practice
10.2022 - 05.2023

Aviations Operations Specialist

Army
07.2021 - Current

Bachelors In Political Science - Law

FHSU

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Skyler LaRocque