Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Precise Drilling Components LTD.
09.2023 - 02.2024
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff by scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Increased financial accuracy by diligently maintaining and updating financial records.
Utilized Microsoft Office Suite to create and edit documents, presentations, and spreadsheets.
Managed office supplies and inventory, optimizing resource allocation and reducing costs.
Organized company-wide events to foster a positive work culture and enhance employee engagement.
Managed payroll processing, verifying timesheets and ensuring compliance with relevant regulations.
Eyelash Technician
Lola Lash Bar
08.2022 - 10.2023
Enhanced client satisfaction by providing customized eyelash extension services tailored to individual preferences.
Increased repeat clientele by maintaining a high level of professionalism and consistently delivering exceptional results.
Ensured client safety by strictly adhering to sanitation guidelines and maintaining a clean, hygienic work environment.
Streamlined appointment scheduling process for better time management and improved client experience.
Expanded service offerings by proactively learning new skills such as lash lifts, tinting, and brow shaping.
Assisted in inventory management tasks, ensuring necessary supplies were always stocked and available for use.
Cultivated relaxing, comfortable environment for salon services to enhance client experiences.
Kept workspace clean, organized and well-stocked for upcoming appointments.
Dispatcher/Administrator
Diversified
05.2021 - 07.2022
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Directed dispatching, routing, and tracking of 25-35 fleet vehicles.
Coordinated repairs to vehicles to maintain fleet operations.
Complete weekly performance & HSSE reports.
Complete daily performance, bus utilization and daily hour reports.
Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Streamlined administrative processes for increased efficiency in handling multiple calls and requests simultaneously.
Eyelash Extension Technician
LashedBySky
08.2019 - 07.2021
Enhanced client satisfaction by providing high-quality eyelash extension services tailored to individual needs.
Reduced appointment times with efficient application processes, resulting in higher client turnover.
Maintained a clean and organized work station, ensuring a comfortable and sanitary environment for clients.
Developed customized aftercare plans for each client, promoting long-lasting results and reducing the need for touchup's.
Contributed to increased social media presence by sharing before-and-after photos showcasing outstanding eyelash extension transformations.
Addressed any client concerns promptly and professionally, ensuring total satisfaction with their eyelash extension experience.
Home Support Worker
Comfort Home Care
11.2019 - 06.2021
Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
Improved independence and quality of life for clients through assistance with daily living tasks.
Developed trusting relationships with clients, establishing rapport and open communication.
Facilitated medication administration according to prescribed schedules and doses.
Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
Collaborated with interdisciplinary teams to create individualized care plans that addressed each client''s unique needs.
Promoted mental stimulation through engaging activities tailored to each client''s interests and abilities.
Offered compassionate end-of-life care for terminally ill clients while maintaining dignity, respect, and comfort throughout their final days.
Developed rapport to create safe and trusting environment for care.
Assisted disabled clients to support independence and well-being.
Prevented bedsores and other potential complications by regularly repositioning immobile patients and maintaining proper body alignment.
Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
Documented vital signs to inform nurses and physicians of any changes in patient status.
Education
No Degree - Trades Discovery For Women
Women Building Futures
Kitimat, BC
08.2021
High School Diploma -
Holy Spirit High School
St. John's, NL
06.2018
Skills
Expense Reporting
Customer Service
Filing
Scheduling
Data Entry
Attention to Detail
Time Management
Sanitation Standards
Office 365
Certification
Confined Space Entry
CSTS 2020
Workplace Hazardous Materials Information System (WHMIS)
Clinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed CentreClinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed Centre