Proficient in Microsoft 365 suite (Word, Excel, PowerPoint, Outlook, Teams) for effective communication, documentation, and collaboration
Skyler Gosselin-Smith
Customer Service
Edmonton,AB
Summary
Motivated and dedicated individual with experience in building relationships, solving problems, and delivering consistent results in diverse environments. A quick learner with strong communication and problem-solving skills, currently a student pursuing a future in finance, ready to leverage skills and contribute effectively in a banking environment.
Overview
2
2
years of professional experience
Work History
Cashier
Sobeys Inc.
Calgary, Alberta
09.2024 - 03.2025
- Processed customer purchases, returns, and refunds efficiently.
- Developed rapport with regular customers, creating a friendly and efficient checkout experience.
- Handled cash, credit, and debit transactions accurately while following company policies.
- Assisted customers by answering inquiries and ensuring a smooth shopping experience.
- Promoted store loyalty programs and special offers, increasing customer engagement.
Host
Blanco Cantina
Calgary, Alberta
08.2023 - 08.2024
- Greeted guests with a friendly and professional demeanor.
- Managed reservations and seating arrangements to optimize table turnover.
- Coordinated with kitchen and service staff to ensure timely service.
- Assisted with guest complaints to maintain a positive dining experience.
- Built relationships with regular guests to enhance customer loyalty.
Education
High School Diploma -
St. Joseph Highschool
Edmonton, AB 09.2022 - 06.2025
Skills
- Team Collaboration
- Communication Skills
- Customer Service Excellence
- Problem-Solving
- Adaptability & Quick Learner
- Relationship Building
- Time Management
- Attention to Detail
- Cash Handling & Transaction Processing
- Point-of-Sale (POS) System Operations
- Technology Proficiency
- Multitasking & Organizational Skills
Accomplishments
Successfully underwent stage 4 chemotherapy treatment while maintaining a focus on personal growth, time management, and achieving academic and professional goals.
Work Preference
Work Type
InternshipPart TimeWork Location
On-SiteImportant To Me
Career advancementSoftware
Skilled in operating trading platforms and financial software for market analysis and executing trades
Languages
English
Native language
French
Advanced (C1)
C1
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