Skyler Francisco
Winnipeg,MB
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Retail Supervisor
Value Village
01.2023 - 08.2023
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Coordinated merchandising displays, signage and sales enablement.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
- Delegated assignments to effectively meet expected customer and business demands.
- Trained and oriented associates to maximize team performance.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
Cashier
Value Village
07.2021 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
École Secondaire Kelvin High School
Winnipeg, MB06.2021
Skills
- Maintaining Clean Work Areas
- Cash Handling Oversight
- Store Reset and Recovery
- Store Maintenance
- Managing Employees
- Delegation and Supervision
- Customer Service Management
- Staff Coaching and Training
- Retail Security
- Drawer Preparation
- Merchandise Promotion and Display
Timeline
Retail Supervisor
Value Village
01.2023 - 08.2023
Cashier
Value Village
07.2021 - 01.2023
High School Diploma -
École Secondaire Kelvin High School