Summary
Overview
Work History
Education
Skills
Timeline
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Skyler Flinn

Rancho Cucamonga

Summary

Human Resources professional bringing comprehensive skills in talent acquisition, employee relations, and performance management. Strong focus on team collaboration and achieving results. Adaptable to changing needs and environments. Known for reliability, strategic thinking, and effective communication.

Overview

6
6
years of professional experience

Work History

Senior Human Resource Specialist

Target
08.2022 - Current
  • Streamlined HR processes for increased efficiency by conducting thorough audits and identifying areas for improvement.
  • Managed complex employee relations issues, conducting thorough investigations and applying appropriate disciplinary measures when necessary.
  • Delivered valuable coaching and mentoring to junior HR team members, fostering their professional growth and enhancing overall departmental performance.
  • Developed strong relationships between management and staff members through open communication channels, leading to improved collaboration across all departments.
  • Analyzed company trends and rectified employee performance issues.
  • Trained new employees on company and communication standards.
  • Optimized talent acquisition efforts by collaborating with department managers to identify workforce needs and develop strategic recruitment plans.
  • Supported organizational growth by aligning human resources strategy with overall business objectives and guiding executive decision-making processes accordingly.
  • Planned new hire orientations and handled contracts.
  • Handled customer complaints.
  • Promoted a safe work environment through diligent monitoring of workplace conditions, timely identification of potential hazards, and proactive implementation of safety measures.
  • Improved overall employee satisfaction by designing and executing targeted employee engagement initiatives.

Sales Associate

Avis Budget Group
02.2021 - 08.2022
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Sales Associate

Trader Joe's
02.2019 - 04.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Education

Rancho Cucamonga High School
Rancho Cucamonga, CA

Skills

  • Onboarding process
  • Performance appraisals
  • Employee supervision
  • Diversity and inclusion
  • Affirmative action plans
  • Employee relations
  • Payroll management
  • Organizational development
  • Grievance handling
  • Presentations
  • Career development
  • Workforce planning
  • Succession planning
  • Employee engagement

Timeline

Senior Human Resource Specialist

Target
08.2022 - Current

Sales Associate

Avis Budget Group
02.2021 - 08.2022

Sales Associate

Trader Joe's
02.2019 - 04.2021

Rancho Cucamonga High School

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Skyler Flinn