Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

SKYLAR(Bolin) LIU

Burnaby,BC

Summary

A dynamic marketing expert, good at communication and emotionally stable, with good communication and social skills. Honed digital marketing expertise and excellent collaboration skills in well-known positions such as EasyTransfer. Achieved significant traffic growth through innovative public domain strategies, and performed well in customer research to obtain tailored product recommendations. Very sensitive to user needs and can provide customers with more suitable services. Good at social media management and cultivating positive customer relationships, continuously improving user engagement and satisfaction. In previous work experience, he has repeatedly ranked among the top in monthly work data evaluations.

Overview

7
7
years of professional experience

Work History

Marketing Specialist

EasyTransfer
01.2024 - 10.2024
  • Developed phased public domain strategies based on market demand and oversaw new media accounts for article display and traffic increase.
  • Acted as a KOL for major overseas educational institutions.
  • Designed operation strategies, conduct in-depth user operations and data analysis, design and organize labels and layers;
  • Recommended complementary products based on tailored needs of targeted demographics.
  • Engaged in various tasks including course planning, system operations and data insights collection.

Marketing Specialist

Topoffer
09.2023 - 12.2023
  • Gathered information on goals and budgets during personalized student consultations.
  • Resolved inquiries and addressed concerns of students during the study abroad application process.
  • Collected up-to-date details on international education options to offer precise advice.

Front Desk Waiter

Northern BBQ Restaurant
05.2023 - 07.2023
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Manager/Customer Service

Self-operated Dessert Online Shop
01.2020 - 02.2021
  • Enhanced collaboration among stores, partners and distributors.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.


  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Managed store's social media presence.

Teaching Assistant

Confucius Institute
01.2018 - 06.2018
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Mentored and tutored individual students needing additional help.

Education

High School Diploma -

Riverside Secondary School
Port Coquitlam, BC
06-2019

Bachelor of Arts - Economics

Simon Fraser University
Burnaby, BC
04-2024

Skills

  • Social media management
  • Digital marketing
  • Customer research
  • Sales expertise
  • Time management
  • Communications management
  • Conversion rate optimization
  • Sales strategies
  • Client needs assessment
  • Scheduling
  • Collaboration

Languages

English
Full Professional
Mandarin
Native or Bilingual

Interests

  • Adventure Travel
  • Music
  • Swimming
  • Baking
  • Playing Sports

Timeline

Marketing Specialist

EasyTransfer
01.2024 - 10.2024

Marketing Specialist

Topoffer
09.2023 - 12.2023

Front Desk Waiter

Northern BBQ Restaurant
05.2023 - 07.2023

Manager/Customer Service

Self-operated Dessert Online Shop
01.2020 - 02.2021

Teaching Assistant

Confucius Institute
01.2018 - 06.2018

High School Diploma -

Riverside Secondary School

Bachelor of Arts - Economics

Simon Fraser University
SKYLAR(Bolin) LIU