Skylar Young
Collingwood,Canada
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dishwasher
Happenings Party Rental
06.2024 - Current
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Budtender
Chill
03.2024 - 06.2024
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Restocked supplies and arranged displays.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
Merchandising Associate
Shoppers Drug Mart
01.2024 - 03.2024
- Improved product visibility by creating eye-catching merchandise displays.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
- Contributed to positive workplace culture by collaborating effectively with colleagues across departments.
Sales Associate/Cashier
Rexall Drug Mart
01.2020 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
O.S.S.D -
Collingwood Collegiate Institute
Collingwood ON06-2020
Skills
- Attention to detail
- Active Listening
- Growing Mindset
- Communication
- Following Instruction
- Teamwork
- Customer Service
- Pressure
- Adapted
- Reliability
- Flexibility/Adaptability
- Risk Management
- Strong work ethic
- Cleaning and sanitizing
- Problem-solving
- Customer service excellence
- Supply restocking
- Restocking skills
- Efficient nature
Awards
- High School Diploma
- Tracks Employment Certificate of Completion
Languages
English
Full Professional
Certification
- CANNSELL 2024 Cannsell.ca
Timeline
Dishwasher
Happenings Party Rental
06.2024 - Current
Budtender
Chill
03.2024 - 06.2024
Merchandising Associate
Shoppers Drug Mart
01.2024 - 03.2024
Sales Associate/Cashier
Rexall Drug Mart
01.2020 - 01.2023
- CANNSELL 2024 Cannsell.ca
O.S.S.D -
Collingwood Collegiate Institute
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