SKYLAR WHITNEY
Kingsville,ON
Summary
Enthusiastic and reliable customer-service oriented individual with 5+ years experience in high-paced environments. Skilled in delivering exceptional communication, creating memorable experiences, and collaborating with team members.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Boat Captain and Tour Guide
Maligne Lake
05.2024 - 09.2024
- Successfully obtained certification as a Master Limited Under 60 Tonnes.
- Acted as the Master with cruises of up to 56 passengers; conducted pre-departure safety checks, safely and efficiently piloted cruise boats for 90 minute cruises.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Built personal relationships with guests to promote positive experiences.
Laundry Supervisor
Alpine Village Cabin Resort
04.2023 - 10.2023
- Supervised the daily operations of the laundry facility, ensuring that the needs of the housekeeping department were supported and met in a timely manner.
- Provided training for new laundry attendants in order to ensure they had the skills necessary to perform their duties successfully and efficiently.
- Implemented inventory management system to ensure adequate supply of cleaning materials and equipment.
Flight Attendant
Jazz Aviation
04.2022 - 04.2023
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to regulations.
Laundry Attendant
Alpine Village Cabin Resort
04.2021 - 10.2021
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
Server
Portuguese Club
09.2017 - 09.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Cardinal Carter Secondary School
Leamington, ON06.2020
Skills
- Exceptional communication
- Public speaking
- Attention to detail
- Problem-solving
- Guest engagement
- Team collaboration
- Creative solutions
Certification
- Smart Serve
- Intermediate First Aid - Level C CPR
Timeline
Boat Captain and Tour Guide
Maligne Lake
05.2024 - 09.2024
Laundry Supervisor
Alpine Village Cabin Resort
04.2023 - 10.2023
Flight Attendant
Jazz Aviation
04.2022 - 04.2023
Laundry Attendant
Alpine Village Cabin Resort
04.2021 - 10.2021
Server
Portuguese Club
09.2017 - 09.2019
High School Diploma -
Cardinal Carter Secondary School
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