Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Skylar Ha

Surrey,BC

Summary

Accomplished District Sales Manager with a proven track record at The Mobile Shop, adept in territory management and coaching. Spearheaded initiatives that exceeded sales targets through strategic planning and relationship building. Skilled in multi-unit management and mentoring, consistently enhancing team performance and operational standards across multiple locations.

Overview

10
10
years of professional experience

Work History

District Sales Manager

Glentel
09.2024 - 01.2025
  • Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
  • Analyzed data trends to monitor performance metrics and develop actionable insights for continuous improvement efforts.
  • Delivered timely reports on sales activities to senior leadership for informed decision-making processes.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Managed change effectively during organizational restructuring or product launches, minimizing disruption on the team''s performance.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Implemented systems and procedures to increase sales.

District Sales Manager

Loblaws
08.2022 - 09.2024
  • Improved team performance by providing regular coaching, training, and mentoring to 15 sales managers.
  • Increased quality of sales & volume by developing and implementing effective sales strategies for the district.
  • Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
  • Assessed competitive landscape regularly to adapt strategies accordingly and maintain a leading position in the market.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Managed change effectively during organizational restructuring or product launches, minimizing disruption on the team's performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.

Corporate Store Manager

Bell Mobility
07.2015 - 08.2022
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Managed 5 locations across BC and increased year over year growth in all locations
  • Evaluated employees' strengths and assigned tasks based upon experience and training. Cross-trained existing employees to maximize team agility and performance.
  • Prepared and recommended long-range plans for development of department personnel. Achieved above average completion rate on all assignments without loss of materials and assets, demonstrating innovative and practical problem-solving skills in high-stress environment.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.

Team Lead

Bell Mobility
04.2020 - 06.2020
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Directed and supervised team of 10 engaged in customer support and communications development. Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.

Acting Regional Manager

Bell Mobility
01.2020 - 03.2020
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Held weekly meetings with Store Managers to identify techniques to overcome sales obstacles.
  • Established and maintained operational standards for 10 locations over the Fraser Valley. Led training programs to educate managers on product benefits and service capabilities.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.

Education

No Degree - Accounting

Kwantlen Polytechnic University
Surrey, BC

Skills

  • Sales team leadership
  • Coaching and mentoring
  • Territory management
  • Problem-solving
  • Multitasking and organization
  • Relationship building and management
  • Sales training
  • Verbal and written communication

Languages

English
Native or Bilingual
Korean
Professional Working

Timeline

District Sales Manager

Glentel
09.2024 - 01.2025

District Sales Manager

Loblaws
08.2022 - 09.2024

Team Lead

Bell Mobility
04.2020 - 06.2020

Acting Regional Manager

Bell Mobility
01.2020 - 03.2020

Corporate Store Manager

Bell Mobility
07.2015 - 08.2022

No Degree - Accounting

Kwantlen Polytechnic University
Skylar Ha