Skyla Jade Spinelli Morris
Toronto
Summary
Creative and ambitious business student specializing in entrepreneurship and innovation, with hands-on experience from Delysees Luxury Desserts and Superballs Cafe. Skilled in identifying opportunities for process improvement, enhancing operational efficiency, and driving team performance through analytical thinking and resource optimization. Passionate about developing innovative solutions, with a proven ability to adapt quickly, manage priorities, and collaborate effectively. Eager to apply academic knowledge and practical insights to launch and grow impactful ventures that deliver value and foster sustainable success.
Overview
3
3
years of professional experience
Work History
Sales Associate
Delysees Luxury Desserts
08.2022 - Current
- Collaborated with team to maintain seamless service flow, adapting quickly to staffing or supply challenges to meet business demands.
- Utilized strategic sales techniques and strong negotiation skills to upsell products, increasing revenue and enhancing customer satisfaction.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cultivated a positive work environment through fostering teamwork, and open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
Operations Lead
Superballs Cafe
05.2022 - 10.2022
- Enhanced team productivity by providing ongoing training and development opportunities.
- Managed and allocated staff and material resources to meet production goals.
- Conducted quality control assessments, identifying areas for improvement and ensuring compliance with brand standards.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
- Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
Education
Bachelors of Commerce - Entrepreneurship And Innovations
Toronto Metropolitan University
Toronto, None12-2028
Skills
- Conflict resolution
- Communication skills
- Teamwork and collaboration
- Problem-solving skills
- Excellent people skills
- Goal oriented
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Learning new cooking techniques and expanding my culinary skills
- Enjoy hobbies that combine physical activity with outdoor exploration
- Yoga
Timeline
Sales Associate
Delysees Luxury Desserts
08.2022 - Current
Operations Lead
Superballs Cafe
05.2022 - 10.2022
Bachelors of Commerce - Entrepreneurship And Innovations
Toronto Metropolitan University
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