Skyla Samms
Summary
Detail-oriented and organized professional with experience in data entry, reporting, and team support. Proficient in Microsoft Office Suite and CRM systems, recognized for quickly adapting to new challenges and maintaining accuracy in all tasks. Reliable, motivated, and committed to supporting efficient operations and delivering excellent results.
Overview
6
6
years of professional experience
Work History
Business Administrator / Coordinator
Safety First Fire Prevention
Aurora, ON
06.2025 - Current
- Served as the first point of contact for customers, creating a welcoming and professional experience.
- Managed a high-volume phone system, directing inquiries and connecting customers with the appropriate departments.
- Prepared and processed sales, lease, and delivery documentation with accuracy and attention to detail.
- Maintained vehicle records, key tracking systems, and appointment schedules to support daily dealership operations
Receptionist
PFAFF AUDI
Vaughan, Canada
03.2024 - 06.2025
- Served as the first point of contact for customers, creating a welcoming and professional experience.
- Managed a high-volume phone system, directing inquiries and connecting customers with the appropriate departments.
- Prepared and processed sales, lease, and delivery documentation with accuracy and attention to detail.
- Maintained vehicle records, key tracking systems, and appointment schedules to support daily dealership operations
Assistant Manager
The Body Shop
Toronto, Canada
11.2020 - 03.2024
- Managed daily store operations, including cash handling, opening/closing procedures, and team support.
- Delivered exceptional customer service through product recommendations, problem resolution, and personalized assistance.
- Trained new team members while maintaining merchandising standards, inventory accuracy, and overall store presentation
Education
Diploma - Esthetician - Spa Management
Humber College
Toronto04.2028
Skills
Core Skills
Communication & Interpersonal Skills
Customer Engagement & Relations
Team Leadership
Organization & Time Management
Critical Thinking
Technical Skills
Microsoft Office Suite (Word, Excel, Outlook)
Data Entry & Record Management
Cash Handling & Transaction Processing
Reporting & Documentation
CRM Systems
Languages
English
Full Professional
Volunteer Experience
Life House Church, Kids Ministry Team
Mississauga, Canada • 04/2025 - Current
- Provided attentive, compassionate care for infants and toddlers during Sunday services in a safe and nurturing environment.
- Led age-appropriate activities and play to support early childhood development and engagement.
- Communicated with parents and guardians to ensure children’s comfort, safety, and well-being.
- Collaborated with team members to manage classroom routines, transitions, and group activities.
Timeline
Business Administrator / Coordinator
Safety First Fire Prevention
06.2025 - Current
Receptionist
PFAFF AUDI
03.2024 - 06.2025
Assistant Manager
The Body Shop
11.2020 - 03.2024
Diploma - Esthetician - Spa Management
Humber College