Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Skye Sampaolo

Marina

Summary

Experienced with enhancing customer interactions to boost loyalty and sales. Utilizes effective communication and problem-solving strategies to address customer needs. Track record of maintaining high levels of customer satisfaction and achieving sales targets consistently. Career motivated, always looking for new ways to learn and gain valuable life experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Shift Manager/Digital Marketing Manager

McDonald's Restaurant
09.2024 - Current
  • Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
  • Assigned tasks to employees and oversaw opening and closing of restaurant.
  • Excelled in every store position and regularly backed up front-line staff.
  • Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
  • Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.

Night Stocker

Trader Joe's
03.2024 - 08.2024
  • Unloaded arriving product stock and moved to store display areas.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
  • Temporary Spring/Fall Job.

Behavioral Technician

PBS Corps
05.2023 - 10.2023
  • Supporting children (2yrs-12yrs old) with special needs
  • Education Development Training

Team Member

Target
09.2020 - 04.2023
  • Stocking shelves
  • Customer Service
  • Online Orders
  • Heavy Lifting
  • Working Register

Education

Green Building - Construction Engineering

Center of Employment Training
Watsonville, CA
02-2026

Skills

  • Customer service
  • Detail oriented
  • Time management
  • Computer skills
  • Basic Vehicle Servicing
  • Digital marketing
  • Applied behavior analysis

Certification

  • First Aid Certification
  • Food Safety Certification

Interests

  • Auto Repair/Restoration
  • I like working with my hands and fixing things
  • Youth Development Programs
  • Volunteering

Timeline

Restaurant Shift Manager/Digital Marketing Manager

McDonald's Restaurant
09.2024 - Current

Night Stocker

Trader Joe's
03.2024 - 08.2024

Behavioral Technician

PBS Corps
05.2023 - 10.2023

Team Member

Target
09.2020 - 04.2023

Green Building - Construction Engineering

Center of Employment Training

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Skye Sampaolo