Summary
Overview
Work History
Education
Skills
Timeline
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Skye Jensen

3-1470 Queen Street
Toronto

Summary

Dynamic professional with a proven track record at Bymark Restaurant, blending strong leadership and exceptional communication to enhance guest relations and service prioritization.

Developed skills in fast-paced hospitality environment, including exceptional guest relations and efficient team coordination. Transitioning into new field with strong foundation in managing high-pressure situations and providing top-notch service. Seeking to leverage these transferable skills to make meaningful impact in different professional setting.

Overview

7
7
years of professional experience
1
1
Language

Work History

Head Hostess / Server

Bymark Restaurant
Toronto, Ontario
11.2021 - Current
  • Support the executive team with scheduling, preparing reports, and organizing documents in addition to event coordination.
  • Serve as the primary point of contact for guests, staff, and vendors, ensuring clear and effective communication.
  • Strong ability to interact with people at all levels of an organization, handling various personalities with professionalism.
  • Handle multiple responsibilities simultaneously, ensuring all tasks are completed on time and at a high standard.
  • Quickly assess and resolve any issues or conflicts during events, ensuring minimal disruption and maintaining a positive atmosphere.
  • Adapt to changing circumstances, offering solutions that meet the needs of all parties involved.
  • Prioritize tasks based on urgency and importance, often under tight deadlines.
  • Skilled in using communication tools, project management apps, and basic office software.
  • Handle sensitive and confidential information with care and discretion.

Freelance Designer & Illustrator

Self Employed
09.2017 - Current
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Analyzed user behavior and feedback to optimize design and user experience.
  • Streamlined design processes, resulting in increased efficiency and faster project completion times.
  • Designed eye-catching promotional materials, driving increased event attendance and participation rates.

Education

Bachelor of Design - Illustration

Ocad University
Toronto, ON
05.2001 -

Skills

Team management

Guest relations

Exceptional communication

Reservation coordination

Service prioritization

Strong leadership

Customer service

Hospitality service expertise

Effective multitasking

Event planning

Detail-oriented

Timeline

Head Hostess / Server

Bymark Restaurant
11.2021 - Current

Freelance Designer & Illustrator

Self Employed
09.2017 - Current

Bachelor of Design - Illustration

Ocad University
05.2001 -

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Skye Jensen3-1470 Queen Street