Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
11
11
years of professional experience
Work History
Crop Input Retail Manager
Precision Agricultural Services Inc.
02.2024 - Current
Oversee retail operations, including managing an operations team of three, while working along side the sales and administration teams.
Manage staff training and audit compliances.
Implement daily operating procedures and OH&S standards.
Encourage a high level of safety standards by leading daily safety meetings with all employees.
Ensure processes are in place for inventory management and a positive experience when loading or delivering grower products.
Organize and manage proactive maintenance to ensure facilities are working efficiently with staff safety being a priority.
Facility Sales Assistant
Precision Agricultural Services Inc.
07.2019 - Current
Assisted sales by building strong customer relationships and providing excellent service.
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Worked closely with the fertilizer procurement team by inputting purchase orders, monitoring positions, reconciling contracts.
Improved customer rebate accuracy through meticulous data entry and verification processes.
Assisted operations with duties during peak seasons (blending fertilizer, unloading deliveries, loading customer orders).
Audited inventory activity and assisted with correcting discrepancies.
Customer Service Assistant
Precision Agricultural Services Inc.
10.2013 - 07.2019
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Streamlined the customer service processes and standard operating procedures for increased efficiency.
Maintained accurate financial records by regularly processing accounts payable and receivable transactions.
Assisted in month-end closing procedures, ensuring all receipts were processed on time to reflect accurate financial statements.
Education
Office Education
Saskatchewan Institute of Applied Science
Regina, SK
12.2012
Skills
Computer literacy
Attention to detail
Social media savvy
Customer service
Problem-solving
Team Cooperation
Honest and Dependable
Positive Customer Engagement
Loyal and Responsible
Staff Support
Teamwork and Collaboration
Brand Promotion
Microsoft applications proficiency
References
References available upon request.
Timeline
Crop Input Retail Manager
Precision Agricultural Services Inc.
02.2024 - Current
Facility Sales Assistant
Precision Agricultural Services Inc.
07.2019 - Current
Customer Service Assistant
Precision Agricultural Services Inc.
10.2013 - 07.2019
Office Education
Saskatchewan Institute of Applied Science
Similar Profiles
Abel GervasAbel Gervas
Laboratory Supervision Intern at Electronics and Precision Agricultural Laboratory (EPAL)Laboratory Supervision Intern at Electronics and Precision Agricultural Laboratory (EPAL)