Skye Cabral
Chilliwack,Canada
Summary
Committed to providing excellent service and creating a welcoming, clean environment for everyone. Ability to complete tasks on time; in both individual and team settings. Dependable, reliable and ready to learn and grow in your company. Motivated with excellent communication and interpersonal skills looking to gain valuable experience in a precessional setting. Hard worker experienced in problem solving, and time management skills. Aiming to leverage my abilities to successfully fill the costumer roll at your company.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Dollarama
Chilliwack, BC
11.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
House Cleaner
Personal House Cleaner
Abbotsford, BC, Canada
05.2021 - 07.2022
- Cleaned and restocked restroom areas with towels and toiletries
- Emptied trash cans and carried full trash to dumpsters and outside garbage bins
- Able to collect dirty laundry from each room for laundering services
- Competent in deep-cleaning carpets
- Skilled at cleaning light fixtures or ceiling fans without damaging them
- Adept at dusting shelves, blinds and other surfaces throughout the house
- Knowledgeable about safety using bleach products for sanitizing surfaces
- Adept at washing dishes, taking out the garbage and recycling items
- Knowledgeable about mixing appropriate amounts of detergents into water for cleaning purposes
- Reported any maintenance or safety issues to the appropriate personnel
- Followed infection and universal procedures, maintaining sanitary environment
- Demonstrated ability to clean and maintain all areas of home, including bedrooms, bathrooms, living rooms, and kitchen
Education
Dogwood Diploma -
Chilliwack Secondary School
Chilliwack, BCSkills
- Customer satisfaction
- Area sanitization
- Customer service
- Enhanced communication
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
Dollarama
11.2024 - Current
House Cleaner
Personal House Cleaner
05.2021 - 07.2022
Dogwood Diploma -
Chilliwack Secondary School