Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sky-Rose Darton

Niagara Falls,ON

Summary

Reliable and upbeat Keyholder successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Budtender/Keyholder

Wonderbuds
11.2023 - Current
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.

Budtender/Keyholder

Kootenay Cannabis
07.2021 - 07.2023
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.

Keyholder

Stag Shop Inc
10.2017 - 07.2021
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Education

High School Diploma -

Westlane Secondary School
Niagara Falls
06.2016

Skills

  • Cannabis strain familiarity
  • Product Merchandising
  • Patience and Empathy
  • Product Knowledge Expertise
  • Sales proficiency
  • Building rapport
  • Customer Service
  • POS Software
  • Reliable and Responsible
  • Excellent Written and Verbal Communication

Languages

English
Native or Bilingual

Certification

Cannsell Standard 2020

Assistant Manager Training Program 2019

Timeline

Budtender/Keyholder

Wonderbuds
11.2023 - Current

Budtender/Keyholder

Kootenay Cannabis
07.2021 - 07.2023

Keyholder

Stag Shop Inc
10.2017 - 07.2021

High School Diploma -

Westlane Secondary School

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Sky-Rose Darton