Sky McKenzie
Summary
Customer-focused server with a proven track record in delivering exceptional dining experiences. Skilled in multitasking, maintaining cleanliness, and upholding high standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Pasaj
11.2023 - Current
- Warmly greet and welcome guests upon arrival, providing a positive first impression
- Manage the restaurant's reservation system, recording guest information and preferences
- Coordinate with the restaurant staff to ensure smooth table turnover and efficient seating
- Escort guests to their tables, taking into account their preferences and special requests
- Assist in managing waitlists during peak hours, estimating wait times, and keeping guests informed
- Communicate effectively with servers, kitchen, and management to ensure seamless service
Server/Bartender
The WORKS Craft Burgers & Beer
07.2023 - 02.2025
- Performed opening duties, ensuring the dining area was prepared for seamless service transitions.
- Take and accurately enter food and beverage orders using the POS system
- Serve food and beverages promptly and professionally
- Monitor and anticipate guests' needs, ensuring a positive dining experience
- Process payments, issue receipts, and make accurate change
- Maintain a clean and organized workspace, including tables and server stations
- Prepare and serve a variety of beverages, including cocktails, beer, and wine
- Adhering to all health and safety regulations to ensure a safe environment for guests and staff
Server
Summit Heights Retirement Residence
05.2022 - 08.2022
- Taking customer orders with attentiveness and accuracy
- Skillfully serving a variety of food and beverages to residents, ensuring a high level of service
- Maintaining cleanliness and hygiene standards throughout the dining area
- Setting up the dining room efficiently and effectively, creating an inviting atmosphere for patrons
Education
Degree - Occupational Therapist/Physiotherapist Assistant
Humber College
Etobicoke, ON06.2023
Skills
- Cash handling
- Service prioritization
- POS operation
- Teamwork and collaboration
Certification
Smart Serve, 07/01/23, 07/01/28, 230703217816
Timeline
Hostess
Pasaj
11.2023 - Current
Server/Bartender
The WORKS Craft Burgers & Beer
07.2023 - 02.2025
Server
Summit Heights Retirement Residence
05.2022 - 08.2022
Degree - Occupational Therapist/Physiotherapist Assistant
Humber College
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