Hi, I’m
SkJakaria Hossain
Ajax,Canada
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Overview
13
years of professional experience
Work History
Energy SaverAnd Caulking
ASSISTANT FOREMAN
04.2023 - 01.2024
Job overview
- Enhanced team productivity by implementing efficient work processes and coordinating tasks among crew members
- Assisted in reducing project timelines through proactive supervision and clear communication with workers
- Maintained high-quality work standards by providing thorough training and consistent feedback to crew members
- Contributed to successful project outcomes with meticulous attention to detail in task execution and quality control checks.
Seagull Hotel Ltd
HOUSEKEEPING ROOM ATTENDANT
01.2019 - 03.2022
Job overview
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors.
KFC
ASSISTANT TEAM LEADER
12.2014 - 12.2019
Job overview
- Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement
- Worked with customer service representatives to handle escalated customer issues
- Managed team workload to reach targets for specific tasks
- Oversaw inventory supply to maintain fully stocked shelves during high volume sales periods.
British Corners Shops
ASSISTANT TEAM LEADER
11.2010 - 04.2014
Job overview
- Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement
- Worked with customer service representatives to handle escalated customer issues
- Managed team workload to reach targets for specific tasks
- Oversaw inventory supply to maintain fully stocked shelves during high volume sales periods.
Education
Institute of Tourism And Hotel ManagementDhaka, Bangladesh
Diploma In Hotel Management
Skills
- Customer Relations
- Guest Relations
- Customer service
- Guest Request Response
- Cleaning and sanitation
- Shelf Stocking
- Price Tagging
- Teamwork and Collaboration
- Workplace Safety
- Excellent Communication
- Cleaning skills
- Heavy Lifting
- Written and oral communication
- Food Preparation
- Product stocking
- Removing defective products
- Sanitizing surfaces
- Safety oversight
Languages
English
Professional Working
Bengali
Full Professional
Hindi
Limited Working
Timeline
ASSISTANT FOREMAN
Energy SaverAnd Caulking
04.2023 - 01.2024
HOUSEKEEPING ROOM ATTENDANT
Seagull Hotel Ltd
01.2019 - 03.2022
ASSISTANT TEAM LEADER
KFC
12.2014 - 12.2019
ASSISTANT TEAM LEADER
British Corners Shops
11.2010 - 04.2014
Institute of Tourism And Hotel Management
Diploma In Hotel Management
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