Dynamic and dedicated Server Assistant with experience at Flame & Barrel Restaurant and Bar, known for exceptional customer service and menu expertise. Proven ability to manage multiple tables efficiently while maintaining a positive atmosphere. Strong communicator with a keen attention to detail, committed to enhancing guest experiences and fostering teamwork.
Customer Service:Creating a welcoming and positive atmosphere, addressing guest needs, and handling concerns or complaints effectively.
Menu Knowledge:Thoroughly memorizing the menu, including food preparation, ingredients, and chef's specialties, as well as understanding beverage pairings and dietary options.
Order Management:Accurately taking food and beverage orders, transmitting them to the kitchen and bar, and ensuring guests receive their orders promptly.
Multitasking & Efficiency:
Balancing friendly interaction with efficient service, preparing beverage orders, and managing multiple tables simultaneously during busy periods
Communication:
Clearly communicating with both customers and the kitchen staff to ensure smooth meal progression and address any issues
Menu Knowledge:Thoroughly memorizing the menu, including food preparation, ingredients, and chef's specialties, as well as understanding beverage pairings and dietary options.
Order Management:Accurately taking food and beverage orders, transmitting them to the kitchen and bar, and ensuring guests receive their orders promptly.
Multitasking & Efficiency:Balancing friendly interaction with efficient service, preparing beverage orders, and managing multiple tables simultaneously during busy periods.
Table Maintenance:Setting and clearing tables, refilling glasses, and ensuring the dining area remains clean and welcoming.
Communication:Clearly communicating with both customers and the kitchen staff to ensure smooth meal progression and address any issues.