Sk Raihan

 Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
 Demonstrated product features to align with customer needs.
 Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
 Described merchandise and explained use, operation and care.
 Maintained records related to sales for store management.
 Answered inquiries from prospective customers regarding features of products and services offered.

Created successful strategies to develop and expand customer sales.

Drove substantial sales through suggestive selling and by promoting add-on

purchases.

Identified customer needs to deliver relevant product solutions and promotions and

meet target budgets.

Developed customized sales techniques to successfully sell and upsell services to new

and existing clients.

Used excellent verbal skills to engage customers in conversation and effectively

determine needs and requirements

 Set up and performed initial prep work for soups, sauces and salads.
 Made meals in accordance with company standards and requirements.
 Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
 Performed basic knife skills such as dicing onions or slicing meats.
 Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
 Inspected equipment for cleanliness prior to use every shift.
 Cooked multiple orders simultaneously during busy periods.

 Identified areas of improvement in customer service processes and suggested changes accordingly.
 Answered customer inquiries and provided accurate information regarding products and services.
 Fielded customer complaints and queries, fast-tracking for problem resolution.
 Supported sales team members to drive growth and development.
 Collected deposits or payments and arranged for billing.