Summary
Overview
Work History
Education
Skills
Technical Leadership
People Leadership
Task Delegation
Strategic Positioning
Strategic Communication
Awards Recognition
References
Timeline
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Sanjay Shankar

Elmira,ON

Summary

SecDevOps Specialist with extensive experience at Scotiabank, specializing in CIAM upgrade projects and system maintenance. Led DCRC and Exadata migrations within CI/CD pipelines, utilizing Ansible automation to improve operational efficiency. Demonstrated leadership in risk prioritization and team collaboration, resulting in seamless deployments and enhanced security protocols.

Overview

14
14
years of professional experience

Work History

SecDevOps Specialist, CIAM

Scotiabank
Scarborough, Canada
03.2020 - Current
  • Delivered DCRC and EXADATA migrations across 150+ servers in four data centres without customer impact.
  • Executed Tenable remediation and Git upgrades, enhancing audit readiness across multiple environments.
  • Stabilized deployments through automated readiness checks, backup validations, and SSH host key validation.
  • Accelerated patch cadence using CI/CD-integrated secrets management and idempotent Ansible patterns.
  • Prioritized risks in CIAM and infrastructure initiatives to ensure proactive visibility and mitigation.
  • Implemented phased Ping upgrades to minimize service disruption while ensuring continuity.
  • Structured execution of Splunk End-of-Life initiative through Gantt-driven planning for effective risk tracking.
  • Owned Tomcat 9 and Java 11/17 upgrade playbooks, deploying maintenance fixes with minimal disruption.

Senior Verification Engineer / QA Lead & Scrum Master

Ericsson India Global Services
08.2013 - 09.2019
  • Forgerock OpenAM/OpenDJ functional & performance testing; identity federation POC using Keycloak.
  • Tailored OpenDJ LDAP & replication for high performance; authored IAM operations guides (deploy/backup/restore/migration).
  • Led UAT and production deployments for telecom clients; automated ~80% auth/authorization test cases in Java.
  • Executed large-scale data migrations: 20M subscribers and 5B prepaid vouchers; emergency Oracle DB recovery recognized with quarterly excellence.
  • Introduced sprint recognition and coached cross-functional teams; Jenkins/Ansible CI for smoke & sanity test suites.

Quality Assurance Engineer

I Access Solutions Pte Ltd
09.2011 - 02.2013
  • UAT lead and end-to-end QA for ERP/CRM (VB.NET, SQL Server); mobile identity & attendance device testing.
  • Designed test plans/cases; verified billing, collections, payment integrations (Mastercard, Visa, PayPal, eNETS).

Education

M.Sc. - Communication Software & Networks

Nanyang Technological University
Singapore
05.2011

B.Tech - Information & Communication Technology

SASTRA University
India
05.2010

Skills

Ping Identity and ForgeRock OpenAM, OpenDJ, OpenIDM

Keycloak

Ansible and Jenkins

Git and Bash

CI/CD pipelines

Java (OpenJDK)

Apache Tomcat

RHEL

HashiCorp Vault and secrets management

Tenable vulnerability assessment

TLS, HTTPS, and SSH protocols

Log rotation and retention optimization

Oracle SQL

Cassandra database management

F5 and Netscaler load balancing

VMware vSphere virtualization

DCRC and Exadata migrations

Kubernetes orchestration

GitOps practices

API security strategies

Infrastructure as code (IaC)

Hybrid cloud readiness strategies

Terraform automation

Data migration strategy

Incident management processes

Technical Leadership

  • Led CIAM Ping Upgrade Deployment6 – Phase 1 (POC & IST); defined roles, quality gates, and phased rollout guardrails to protect customer experience.
  • Engineered automation for pre-deployment validation (environment readiness & backups) and SSH host verification.
  • Improved idempotence and reliability of HashiCorp Vault integration with CAMS; authored reusable Ansible playbooks for Java 11/17 and Tomcat 9 upgrades.
  • Drove DCRC & EXADATA migration runbooks and Ansible automation to enable zero-impact cutovers across 150+ servers and 4+ data centres.

People Leadership

  • Mentored SECOPS, L1 associates and partner teams (2Keys) on CIAM architecture, pager handling, merge conflict resolution and deployment scripting.
  • Built a resilient, self-sufficient delivery model—team executed deployments and troubleshooting independently during a one-month absence with the project staying on track.
  • Led interviews and talent selection; set clear expectations and reinforced high standards for contract resources.

Task Delegation

  • Established clear R&R for Ping Upgrade Phase 1 and defined code-merge strategy for Deployment6 to minimize disruption.
  • Created runbooks/KT sessions and modular playbooks to enable safe delegation of deployment, verification and rollback tasks.
  • Launched the CIAM Wishlist to crowdsource improvements and delegate ownership to emerging leaders.

Strategic Positioning

  • Proposed phased deployment strategy for Ping AM/DS upgrades aligned to currency and risk posture.
  • Met swing-architecture requirements and aligned with Architecture and Ops for long-term platform resilience.
  • Planned Splunk End-of-Life program using Gantt-based execution and risk tracking to drive predictable delivery.
  • Enabled secrets-management automation and improved patch cadence by integrating CI/CD with Tenable-driven remediation.

Strategic Communication

  • Liaised across RCM, Oracle, CIAD, Infrastructure and vendor teams; provided clear stakeholder updates and production readiness communications.
  • Delivered KT sessions on Java properties and CIAM release processes; authored deployment documentation and troubleshooting guides.
  • Set transparent expectations with contract partners; maintained accountability and ethics across delivery streams.

Awards Recognition

  • Top Individual Performance Award, 12/01/24, Scotiabank, For consistently delivering above and beyond on strategic priorities and exemplifying Bank values.
  • Sprint Champion & ACE Awards, Ericsson, Tiger Team escalations, production resilience, migration leadership.

References

References available upon request.

Timeline

SecDevOps Specialist, CIAM

Scotiabank
03.2020 - Current

Senior Verification Engineer / QA Lead & Scrum Master

Ericsson India Global Services
08.2013 - 09.2019

Quality Assurance Engineer

I Access Solutions Pte Ltd
09.2011 - 02.2013

M.Sc. - Communication Software & Networks

Nanyang Technological University

B.Tech - Information & Communication Technology

SASTRA University
Sanjay Shankar