Siyun Cynthia Wu

-Supported teacher in managing elementary school students during various events including field trips to Science World and Sun Yat-Sen Garden.

-Supported event activities for 3-5 year olds at Global Montessori Academy, such as Father's Day, Mother's Day, and Graduation Ceremony parties.

-Captured event photographs to document key moments.

• Organized and maintained physical and electronic filing systems, ensuring accuracy and confidentiality.
• Managed incoming calls and directed inquiries to appropriate personnel.
• Operated and maintained office equipment including printers, copiers, and fax machines.
• Handled incoming and outgoing mail and coordinated shipping.
• Processed invoices using accounting software.
• Performed data entry tasks using Microsoft Excel.
• Used QuickBooks to track inventory and create customer invoices.
• Received and recorded customer payments.

• Responded to customer inquiries via email and phone.
• Managed office supply orders and inventory.
• Handled document filing and form preparation.
• Sent invoices and collected receipts from clients.

• Assisted clients with family immigration application processes.
• Responded to client inquiries via phone and email.
• Gathered supporting documents and completed application forms.
• Provided knowledgeable and friendly service to resolve client issues.