Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Selected Coursework

Siyuan Ma

Kitchener,Canada

Summary

Detail-oriented Network & Systems Administrator with hands-on experience across VMware vSphere/ESXi, Windows Server (AD/GPO/DNS/DHCP/PKI), and Cisco routing & switching. Built multi-site, high-availability lab environments and integrated Zabbix monitoring with GLPI ticketing. Strong troubleshooting, documentation, and change-management skills; currently preparing for CCNA recertification.

Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Management

Shenzhen Heshengying Technology Co., Ltd.
12.2019 - 05.2022

Operations Management

Shenzhen Dongguang Trading Co., Ltd.
07.2018 - 12.2019

Operations Management

Shenzhen Haobida Technology Development Co., Ltd.
11.2017 - 06.2018

Education

Ontario College Graduate Certificate - Applied Network Infrastructure and System Administration

Conestoga College, Kitchener, ON, Canada
08-2025

Bachelor - Computer Science

Shenzhen University, China
Bachelor level coursework

Skills

  • - Networking: VLANs, Inter-VLAN Routing, Static/Dynamic Routing, ACLs, VPN (Site-to-Site/Remote)
  • - Systems: Windows Server 2019/2022, Active Directory, Group Policy, DNS/DHCP, Certificate Services (PKI), WSUS, WDS
  • - Virtualization/Storage: VMware vSphere/ESXi, Hyper-V, iSCSI, clustering/HA design
  • - Monitoring & ITSM: Zabbix, GLPI (API integration, alerting–ticket automation)
  • - Scripting/Tools: PowerShell (admin automation), Bash, Docker, Nginx, SQL Server basics
  • - Soft Skills: Stakeholder communication, documentation (buildbooks, SOPs), teamwork, time management

Languages

English (Fluent)
Professional Working
Chinese/Mandarin (Native)
Native or Bilingual

Certification

  • CCNA — previously certified (expired)


Timeline

Operations Management - Shenzhen Heshengying Technology Co., Ltd.
12.2019 - 05.2022
Operations Management - Shenzhen Dongguang Trading Co., Ltd.
07.2018 - 12.2019
Operations Management - Shenzhen Haobida Technology Development Co., Ltd.
11.2017 - 06.2018
Shenzhen University - Bachelor, Computer Science
Conestoga College - Ontario College Graduate Certificate, Applied Network Infrastructure and System Administration

Selected Coursework

  • Routing & Switching
  • Network Security
  • Windows Server Administration
  • Virtualization
  • Scripting for Admins
  • Database Fundamentals

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Siyuan Ma