SIYA KHANNA
Brampton,ON
Summary
Dedicated to enhancing customer satisfaction and driving repeat business through effective teamwork, streamlined operations, and clear communication. Adept at delivering personalized customer service that fosters strong, long-term relationships. Experienced in implementing practical strategies to boost sales, improve customer engagement, and contribute to the overall growth and success of the business.
Overview
2
2
years of professional experience
Work History
Seasonal/ Plumbing/ Electrical / Customer Service Sales Associate
The Home Depot
05.2023 - Current
- Eager to assist customers in finding supplies, ensuring high satisfaction and repeat visits
- Lead promotions and sales initiatives, boosting customer engagement and increasing store traffic during peak periods
- Work closely with team members to maintain organized store sections, enhancing the shopping experience and operational efficiency
- Provide exceptional customer service and support, promptly addressing inquiries and resolving issues to ensure customer satisfaction
- Accurately manage inventory and restock shelves, maintaining product availability and reducing out-of-stock situations
- Coordinate with ASMs and DSs to increase sales and marketing via selling the Home Depot Credit Card, promoting active sales through enhanced visibility and customer engagement
Sales Associate / Cashier / Stylist
Torrid
05.2023 - 09.2024
- Ensure precise cash handling and maintain a professional, inviting cashier area
- Maintain professional cashier zone, ensuring safety and tidiness, improving customer experience
- Coordinate team efforts to stay updated on promotions and provide accurate customer information
- Identify customer needs, promote suitable merchandise, enhance satisfaction and repeat business
- Create personalized shopping experiences, building customer confidence and loyalty
Education
Computer Programming - undefined
Seneca Polytechnical
Markham, ON12.2024
High School Diploma -
The Westminster School
United Arab Emirates11.2020
Skills
- Effective communicator
- Skilled in presenting complex concepts
- Able to plan and prioritize tasks
- Collaborative team player
- Experienced in time management
- Computer Literacy (Microsoft Word, Excel, PowerPoint, Outlook and Internet)
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Seasonal/ Plumbing/ Electrical / Customer Service Sales Associate
The Home Depot
05.2023 - Current
Sales Associate / Cashier / Stylist
Torrid
05.2023 - 09.2024
Computer Programming - undefined
Seneca Polytechnical
High School Diploma -
The Westminster School
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