Siya Chauhan
San Diego
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hotel Front Desk Receptionist
Hampton Inn By Hilton
El Centro, CA
06.2021 - 08.2022
- Greeted guests upon arrival, answered inquiries and provided information about hotel services.
- Checked in guests using established procedures, verified guest identification and credit card information.
- Processed payments for guest accounts, accepted cash or credit cards as payment.
- Issued room keys to registered guests and ensured that all necessary documents were completed correctly.
- Responded to customer complaints and addressed issues promptly and professionally.
- Maintained accurate records of occupied rooms, reservations and cancellations.
- Assisted with luggage storage and transportation when requested by guests.
- Provided excellent customer service to ensure a positive experience for all hotel patrons.
- Ensured front desk area was well stocked with supplies such as stationary and brochures at all times.
- Transmitted and received messages using telephones or telephone switchboards.
- Verified customer credit to establish payment method for accommodations.
- Contacted housekeeping or maintenance staff to report room or building issues.
- Greeted, registered and assigned rooms to hotel or motel guests.
- Advised housekeeping staff of rooms vacated and ready for cleaning.
- Reviewed accounts and charges with guests during check out process.
- Issued room keys and escort instructions to bellhops.
- Kept records of room availability and guest accounts, manually or using computers.
- Answered guest inquiries, recommending shopping, dining or entertainment.
Dance Teacher
Prestige Dance Studio
El Centro, CA
02.2022 - 06.2022
- Developed and implemented age-appropriate lesson plans for dance classes.
- Instructed students in proper technique, terminology and performance of various styles of dance such as ballet, tap, jazz, hip hop and modern.
- Assessed student progress through observation and feedback during class sessions.
- Motivated students to practice regularly and strive for improvement.
- Created an environment conducive to learning by providing positive reinforcement to students.
- Collaborated with colleagues on creative ideas for choreography and costuming designs.
- Planned classes focusing on instruction, demonstration and work time.
- Monitored student performance and offered feedback to support goal achievement.
- Built positive relationships with students, parents, colleagues and administrators.
- Kept classrooms tidy and clean for group and one-on-one instruction.
- Encouraged students to take part in extracurricular activities related to dance such as festivals or workshops.
Education
High School Diploma -
Southwest High School
El Centro, CA06.2023
Skills
- Front Desk Management
- Regulatory Compliance
- Concierge Services
- Guest Relations
Affiliations
- I taught children hip-hop, ballet, lyrical, and jazz at my local dance studio I used to dance at
- I also worked as a front desk receptionist at a hotel
- I have also worked at Pet Smart for community service hours while in high school
- I also worked in a dance camp where we taught little kids dance routines for my dance team in high school.
Accomplishments
- I graduated with honors from Southwest High School with a 3.8 GPA.
Certification
- I am CPR certified because I took a first responder class. I also took a sports medicine and medical terminology class.
Languages
English
Professional
Education and Training
other
Timeline
Dance Teacher
Prestige Dance Studio
02.2022 - 06.2022
Hotel Front Desk Receptionist
Hampton Inn By Hilton
06.2021 - 08.2022
High School Diploma -
Southwest High School
- I am CPR certified because I took a first responder class. I also took a sports medicine and medical terminology class.