Siwa Mahazi
Toronto,ON
Summary
To obtain a position where I can grow and enhance my skills in the trades field.
Overview
8
8
years of professional experience
Work History
Housekeeping
YMCA of Greater Toronto Area
01.2019
Parking Attendant
Indigo Parking
01.2018
Pre-Apprenticeship Trainee
Building Up
12.2022 - 05.2023
- Water retrofits: Replaced old, inefficient water fixtures (toilets, showerheads, aerators) with highly efficient upgrades that save affordable housing buildings millions of dollars annually on utility bills.
- General contracting: Worked under inexperienced tradespeople to undertake renovations that benefit the community.
- Engaged in various aspects of construction through hands-on training: carpentry (size & cut wood, framing, insulation), working with concrete, drywall (installing), plumbing (soldering copper pipes), and demo.
- Learned and developed the ability to use power tools (e.g
- Miter saw, circular saw, angle grinder, impact driver, drill) and hand tools (e.g
- Measurement tape, speed square, levels, chalk line, hammer) safely and responsibly.
- Learned fundamentals of trades math (e.g
- Measurement, calculations, fractions, decimals, percentages, geometry etc.)
- Participated in essential skills (e.g
- Communication, problem-solving, financial literacy (e.g
- Budgeting, debt/credit), and mental health/wellness programming (e.g
- Self-care, conflict resolution.
- Took part in a number of presentations from experienced Union representatives to build on my understanding of trades.
Co-op Mechanic
Toronto Honda
01.2015 - 01.2018
Education
Trades Discovery
Building Up
Skills
- Over 4 years of experience in labor and customer service
- Fluent in English and Swahili language
- Strong interpersonal and communication skills; able to communicate with clients and build excellent customer relations by being approachable, accommodating and outgoing
- Highly effective in promoting a positive and productive environment through organization skills
- Reputation for excellence and high quality service to clients demonstrated through previous work experience
- Work well in demanding conditions and able to maintain a calm and positive demeanor when dealing with customer concerns
Customer Service Skills And Experience
- Accurately managed money in cash drawer balancing at the beginning and end of each shift
- Increased company sales by being interactive and polite to customers to deliver great service
- Promptly notified customers when service was completed and accepted payments
- Proficient at managing customer inquiries, concerns and confrontation by resolving them appropriately through problem-solving and professionalism
General Labour Skills
- Cleaned work areas to ensure a safe working environment for team members
- Prepared and packaged products for shipping in a timely manner
- Experienced in loading and unloading materials and merchandise with ease
- Motivated to work quickly and efficiently while paying attention to detail
- Able to work independently and as part of a team to complete required tasks on-time
- Moved and carried parts, material and equipment to storage for future use
References
Mason McColl, Building Up Trades Training Manager, 647-467-2766, mason@buildingup.ca
Training
- CPR Training and Certification, 02/2020
- Food Handlers Certification, 02/2020
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Pre-Apprenticeship Trainee
Building Up
12.2022 - 05.2023
Housekeeping
YMCA of Greater Toronto Area
01.2019
Parking Attendant
Indigo Parking
01.2018
Co-op Mechanic
Toronto Honda
01.2015 - 01.2018
Trades Discovery
Building Up
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