Sivaselvi Piretheepan
Ajax,ON
Summary
Detail-oriented and efficient Administrative Professional with over a year of experience in high-volume administrative support, light bookkeeping, and document management. Expertise in improving response times, managing QuickBooks for invoicing and expense tracking, and delivering exceptional customer service. Strong background in office management, scheduling, and communication enables effective multitasking and seamless operations while supporting executive teams. Known for reliability and fostering a positive work environment, consistently driving team collaboration and adaptability to meet organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
2140768 Ontario Inc
11.2023 - Current
- Streamlined communication by managing an average of 30+ incoming calls and correspondence daily, reducing initial response time for client and vendor inquiries.
- Spearheaded the organization and maintenance of electronic and physical filing systems, ensuring accurate document retrieval and compliance.
- Executed full QuickBooks cycle duties, including daily expense tracking, client invoicing, and posting receipts to appropriate general ledger accounts.
- Generated and prepared monthly financial reports and Excel spreadsheets for management review, supporting strategic decision-making.
- Delivered comprehensive front-desk support and resolved customer inquiries professionally.
- Managed daily office operations and administration for all staff.
- Coordinated office operations, ensuring efficient workflow and effective communication among team members.
- Managed scheduling for executive staff, optimizing time management and resource allocation.
- Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
- Coordinated office operations ensuring efficient workflow and resource allocation.
- Managed scheduling and calendar appointments for senior management, optimizing time management.
Medical Assistant
KGN Medical Center
10.2016 - 09.2018
- Administered patient care and assisted with medical procedures to enhance clinical efficiency.
- Coordinated patient appointments and managed over 50 customer callas per day.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Led quality assurance initiatives to enhance compliance with healthcare regulations and standards.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted healthcare providers with patient examinations and procedures, ensuring efficient workflow.
- Developed and maintained patient records using electronic health record (EHR) systems for accurate documentation.
Food Service Worker
Amedia Retirement Home-Pickering
06.2014 - 05.2018
- Executed food preparation, serving, and high-volume customer service duties for residents.
- Maintained a clean and sanitary work environment, strictly adhering to all health and safety standards.
- Prepared and served nutritious meals according to dietary guidelines for residents.
- Maintained cleanliness and organization in dining areas, ensuring a pleasant atmosphere.
- Assisted with inventory management, tracking supplies to prevent shortages.
- Trained new staff on food safety protocols and operational procedures.
- Collaborated with kitchen team to streamline meal preparation processes, enhancing efficiency.
- Conducted regular quality checks on food items to ensure freshness and compliance with health standards.
- Prepared and served nutritious meals to residents, ensuring dietary needs were met.
- Maintained cleanliness and sanitation of kitchen and dining areas, adhering to health regulations.
Education
Diploma - Office Administration
All Canadian College
Ajax, ON01.2023
Office Administration Certificate - undefined
Canadian All Care College
01.2023
High School Diploma - undefined
Scarborough Alternative School
01.2011
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Documentation and recordkeeping
- Microsoft Office Suite
- Office management
- Filing
- Customer relations
- Clerical support
Languages
English
Professional Working
Tamil
Native or Bilingual
Certification
- Certified , [Food safety in canada ] - (2012)
- NCMOA - Nationally Certified Medical Office Assistant(2016)
- CAP - Certified Administrative Professional
Timeline
Administrative Assistant
2140768 Ontario Inc
11.2023 - Current
Medical Assistant
KGN Medical Center
10.2016 - 09.2018
Food Service Worker
Amedia Retirement Home-Pickering
06.2014 - 05.2018
Office Administration Certificate - undefined
Canadian All Care College
High School Diploma - undefined
Scarborough Alternative School
Diploma - Office Administration
All Canadian College