SIVASANKARAVEL VELLADURAI
Ottawa,Canada
Summary
Strategic and results-driven Senior Business Analyst with extensive experience in IT infrastructure and Identity Access Management. Adept at optimizing business processes, managing complex projects, and implementing innovative solutions to enhance efficiency and security. Strong expertise in Citrix environments, application onboarding, and access management tools. Proven track record in cost reduction, revenue growth, and operational excellence.
Overview
17
17
years of professional experience
Work History
Senior Business Analyst – IT Infrastructure
Cognizant Technology Solutions
, Canada
05.2023 - Current
- Spearheaded Windows 10 to Windows 11 migration, ensuring seamless transition through stakeholder collaboration.
- Defined and documented requirements for virtual application integration within Citrix environments.
- Analyzed business processes in Citrix to enhance efficiency and optimize workflows.
- Provided end-user training and support for Citrix applications.
Senior Business Analyst – Identity Access Management
Cognizant Technology Solutions
, Canada
08.2022 - 04.2023
- Led cross-domain collaboration for seamless partner integration.
- Delivered essential documentation adhering to GxP compliance, including Functional Risk Assessment and Business/Operational Requirements.
- Managed problem records (PRs) ensuring alignment of project deliverables with scheduled tasks.
- Expertise in Okta Universal Directory, provisioning APIs, and SAML authentication solutions.
- Oversaw user access reviews, ensuring compliance in Cost Centre, Segregation of Duties (SOD), and Global Reviews.
Business Analyst – Identity Access Management
Tata Consultancy Services Limited
, Canada
10.2019 - 07.2022
- Conducted gap analysis to implement enhanced access controls and authentication solutions.
- Managed implementation of IP whitelisting, SAML authentication, and website access restrictions.
- Led Multi-Factor Authentication (MFA) implementations across enterprise applications.
Business Analyst – Identity Access Management
Tata Consultancy Services
Chennai, India
08.2011 - 09.2019
- Integrated third-party applications within access management platforms to ensure security compliance.
- Collaborated with stakeholders to configure business entitlements and user types.
- Managed privileged access onboarding and Segregation of Duties (SOD) solutions.
Senior Process Officer – Retail & Commercial Operations
Royal Bank of Scotland
Chennai, India
09.2008 - 08.2011
- Processed audit letters for corporate, commercial, and retail sectors.
- Managed retail account opening workflows, ensuring regulatory compliance.
- Assisted clients with banking queries through email and phone support.
Education
Master of Science -
Bharathidasan University
India01.2008
Bachelor of Science -
Manonmanium Sundaranar University
India01.2006
Skills
- Business and functional requirements documentation
- Identity and access management
- Project management and process optimization
- Risk assessment and compliance
- Multi-factor authentication
- Application onboarding and user lifecycle management
- Citrix virtualization
- Network virtualization
- VMware technologies
- ServiceNow platform
- JIRA project tracking
- Identity management systems
- Installation and operational qualification
- Segregation of duties and controls
- Access management
- SAML authentication
- Gap analysis
- User training
- Agile methodology
- User acceptance testing
- Stakeholder management
- Identity management
- Change management
- Microsoft Excel mastery
- Requirements gathering
- Stakeholder collaboration
Key Accomplishments
- Optimized virtual environments by decommissioning legacy applications & migrating active applications to Azure, reducing costs by 18%., 2024
- Led partner onboarding project, increasing revenue by 12% while improving customer satisfaction., 2023
- Rescoped project deliverables, yielding $78K in cost savings., 2022
- Implemented website access restrictions across 10 complex applications without disrupting business operations., 2021
- Reduced website access provisioning time from 24 hours to 15 minutes., 2020
- Automated business process extractions, saving 3.2 FTEs per year., 2018
- Successfully coordinated cross-training programs across four different projects.
- Certified Green Belt Six Sigma., 2015
Timeline
Senior Business Analyst – IT Infrastructure
Cognizant Technology Solutions
05.2023 - Current
Senior Business Analyst – Identity Access Management
Cognizant Technology Solutions
08.2022 - 04.2023
Business Analyst – Identity Access Management
Tata Consultancy Services Limited
10.2019 - 07.2022
Business Analyst – Identity Access Management
Tata Consultancy Services
08.2011 - 09.2019
Senior Process Officer – Retail & Commercial Operations
Royal Bank of Scotland
09.2008 - 08.2011
Master of Science -
Bharathidasan University
Bachelor of Science -
Manonmanium Sundaranar University
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