Summary
Overview
Work History
Education
Skills
Languages
Diamond Award 7 Times
Timeline
Generic

SIVARAJA ARUNASALAM

Newmarket,ON

Summary

Restaurant management professional skilled in streamlining operations and elevating dining experiences. Known for driving team collaboration and fostering results-driven environment. Reliable and adaptable, consistently meeting evolving business needs. Expertise in staff training, customer service, and operational efficiency.

Overview

34
34
years of professional experience

Work History

Restaurant Manager

Tim Hortons
01.2023 - 04.2025
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

Production Manager

Tim Hortons
06.2020 - 12.2022
  • Directed teamwork and operational efficiency procedures to achieve the goal of best drive through times.
  • Determined suitable crew requirements, scheduled employees and managed changing production schedules.
  • Planned, organized and managed operations, including ordering materials and supplies, workflow management and timely production.
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.

Team Member

Tim Hortons
03.2019 - 06.2020
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.

Sole Proprietor

Vaasi Techno
01.1998 - 01.2018
  • Importing and trading electronic products, such as television, phones and laptops
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.

Internal Auditor

Freelanka trading company
01.1993 - 01.1998
  • Produced and reviewed audit reports for submission to the inspector general and advised on audit recommendations and internal controls.
  • Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes.

Assistant Internal Auditor

K.G group of companies
01.1991 - 01.1993
  • Sorted and organized files, spreadsheets and reports.
  • Answered incoming telephone calls, took down messages and provided information.

Education

Bachelor of Commerce -

Bharathidasan University
India
01.1989

Skills

  • Expenses tracking
  • Inventory control
  • Customer interaction
  • Microsoft Suite
  • Microsoft Excel
  • Operations management
  • Point of sale (POS) system operation
  • Food service background
  • Staff scheduling
  • Schedule coordination

Languages

English
Professional Working
Tamil
Professional Working

Diamond Award 7 Times

 From January 2023 to 2025 April  Every Quarter Received Diamond Award

2023 January to 2024 Received Platinum Award

From January 2023 to April 2025 Passed all STERTIC AUDIT with

Two times   100% on Food Safety

Three times 100% Coffee Standard

Two times   100% in Always fresh

Timeline

Restaurant Manager

Tim Hortons
01.2023 - 04.2025

Production Manager

Tim Hortons
06.2020 - 12.2022

Team Member

Tim Hortons
03.2019 - 06.2020

Sole Proprietor

Vaasi Techno
01.1998 - 01.2018

Internal Auditor

Freelanka trading company
01.1993 - 01.1998

Assistant Internal Auditor

K.G group of companies
01.1991 - 01.1993

Bachelor of Commerce -

Bharathidasan University

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SIVARAJA ARUNASALAM