Years of professional customer service experience
King Lam Isaac Sit
Richmond ,BC
Overview
13
13
Work History
Customer Services Officer
Cathay Pacific Airways Limited
11.2018 - Current
- Arrival and Boarding Gate Service, Check in Services , Special handling for passenger
Assistant Travel Consultant
Travel Expert Hong Kong Ltd.
Hong Kong
Jan.2018 - May.2018
- Selling and Enquiry Package, Air ticket, Tour , Follow up for customer necessary travel information
Passenger Services Officer
Jardine Aviation Services Limited
Hong Kong
May.2014 - Jun.2016
- Arrival and Boarding Gate Service, Record / Filing, Special handling for passenger
Membership Service Executive
PCCW (HK) Limited
05.2013 - 03.2014
- Frequent Flyer Program of Cathay Pacific Airways
- Answering member’s question and assist them to find solution and communicate with airlines services
Customer Service Agent
Singapore Airport Terminal Services Limited
08.2011 - 02.2013
- Arrival and Boarding Gate Service, Record / Filing, Special handling for passenger
Education
Diploma - Hospitality Management
Create Career College
Vancouver 11.2023 - Current
Some College (No Degree) -
Wall Street Institute
Hong Kong 07.2010 - 01.2012
Associate of Arts - Diploma in Travel And Tourism Operation
Hong Kong Travel And Tourism Training Centre
Hong Kong 09.2008 - 01.2010
Higher diploma - Business and Service Management Year
School of Continuing and Professional Studied The Chinese University of Hong Kong
09.2007 - 07.2008
Form 1 to Form 5 Hong Kong Certificate Education of Examination - undefined
Pui Ching Middle School
09.2002 - 07.2007
Skills
Customer service experience for 13 years
Timeline
Diploma - Hospitality Management
Create Career College
11.2023 - Current
Customer Services Officer
Cathay Pacific Airways Limited
11.2018 - Current
Assistant Travel Consultant
Travel Expert Hong Kong Ltd.
Jan.2018 - May.2018
Passenger Services Officer
Jardine Aviation Services Limited
May.2014 - Jun.2016
Membership Service Executive
PCCW (HK) Limited
05.2013 - 03.2014
Customer Service Agent
Singapore Airport Terminal Services Limited
08.2011 - 02.2013
Some College (No Degree) -
Wall Street Institute
07.2010 - 01.2012
Associate of Arts - Diploma in Travel And Tourism Operation
Hong Kong Travel And Tourism Training Centre
09.2008 - 01.2010
Higher diploma - Business and Service Management Year
School of Continuing and Professional Studied The Chinese University of Hong Kong
09.2007 - 07.2008
Form 1 to Form 5 Hong Kong Certificate Education of Examination - undefined
Pui Ching Middle School
09.2002 - 07.2007