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Associate Principal Engineer

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I’ve been in customer service for over ten years. I have five years of leadership experience. I like working with a team. I like working individually as well. I’m very task/goal driven, out going, hard working, and always willing to makes sure the job gets done. Always willing to learn and improve my self in anything I’m doing.

Motivated and customer-focused professional with a strong background in delivering high-quality service in retail, hospitality, and logistics. Skilled in handling customer inquiries, managing transactions, and resolving concerns with professionalism and care. Proficient in adapting to new environments and technology, with a keen interest in building a career in the banking industry. Eager to apply my customer service expertise to support clients in achieving their financial goals while learning and growing within a dynamic team.

A position that will utilize my experiences in the field covert operations protection details.

I am a driven and motivated person that takes great pride in meeting my own standards as well as the standards from a companies perspective. I have experience meeting KPI'S as well as keeping my after work time to a bare minimum. My previous experience is within a federal contract and I thouroughly enjoy the challenges that this position faces as well as providing the right amount of empathy and verbal connection in keeping the customer comfortable and happy to answer my questions and build a great rapport with the customer and at the same time moving the progress of the call rather quickly so as to assist in as many calls in my shift as possible every day.
My previous experience apart from the odd cleaning and retail job has been in the landscaping industry but as i have found that it is not a challenge anymore and i am a very driven person I have changed career paths and have found support and call centre work to be able to both provide me with daily challenges, or as I like to call them opportunities for growth, and the drive that I enjoy within a workplace.


King Lam Isaac Sit

Overview

Work History

Customer Services Officer

Assistant Travel Consultant

Passenger Services Officer

Membership Service Executive

Customer Service Agent

Education

Diploma - Hospitality Management

Some College (No Degree) -

Associate of Arts - Diploma in Travel And Tourism Operation

Higher diploma - Business and Service Management Year

Form 1 to Form 5 Hong Kong Certificate Education of Examination - undefined