Siti N Noor
Edmonton,AB
Summary
Accomplished Registered Nurse with a proven track record at Singapore General Hospital and University of Alberta Hospital, showcasing expertise in diabetes management and exceptional patient and family advocacy. Leveraged critical thinking to enhance patient outcomes, notably reducing hospital readmission rates. Embodies a commitment to continuous professional development and interdisciplinary collaboration. A healthcare professional with comprehensive background in Medical-Surgical nursing. Recognized for delivering high-quality patient care and excelling in team-based settings. Adaptable and reliable, known for strong clinical skills and ability to navigate changing patient needs with efficiency.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Registered Nurse, Medical-Surgical Unit
Alberta Health Services, AHS
04.2008 - Current
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Advocated for and strived to protect health, safety, and rights of patient.
- Administered medications and treatment to patients and monitored responses.
- Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
- Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining a calm demeanor.
- Mentored new staff members and nursing students, fostering a supportive learning environment within the unit.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of medical-surgical nursing.
- Utilized Epic/ Connect Care and Netcare to document data related to patient care such as medications, interventions and patient responses.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
Diabetes Nurse Clinician
Singapore General Hospital
01.2006 - 03.2008
- Administered medications and treatments as prescribed by physicians.
- Participated in continuing education opportunities to stay current on best practices in nursing care.
- Participated in quality improvement initiatives aimed at enhancing patient outcomes and optimizing resource utilization within the facility.
- Coordinated discharge planning activities, ensuring seamless transitions of care between hospital settings and community-based services for patients in need.
- Collaborated with interdisciplinary healthcare teams to provide comprehensive and coordinated care for patients.
- Delivered high-quality patient education on various topics related to disease management, self-care techniques, and preventative measures.
- Facilitated open communication between patients, families, and healthcare providers to ensure a collaborative approach to treatment planning and decisionmaking.
- Served as a mentor for new nursing staff, promoting professional growth and enhancing overall team effectiveness.
- Streamlined nursing processes to increase efficiency and improve patient experience during hospitalization.
- Championed ongoing professional development opportunities for members of the nursing team, fostering a shared commitment to excellence in clinical practice.
- Enhanced patient care by implementing evidence-based nursing practices and maintaining up-to-date knowledge of medical advancements.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Managed complex cases involving multiple comorbidities while ensuring timely coordination of services across various departments within the organization.
Programme Manager, Diabetes/Renal Health Mgt Prog
Singapore Health Services
09.2002 - 01.2006
- Accomplished multiple tasks within established timeframes.
- Assessed clinical and service processes for the management of patients with diabetes and chronic renal diseases within the healthcare cluster
- With the programme leaders, developed and implemented cost-saving algorithms, conducted process reviews, and improved service experience and clinical outcomes for patients with these chronic conditions
- Effectively liaised and gained buy-in from GP partners, to participate in the developed process, thus ensuring seamless patient management from primary to tertiary care and vice versa
- Actively participated in Quality Improvement seminars and courses to better understand the significance of performance indicators (KPIs) in both Healthcare Quality and Service Quality, and the importance of Balance indicators
- Presented poster and oral presentation at Quality Improvement Conferences.
- Awarded Best Speaker for oral presentation for Diabetes Health Management
Diabetes Nurse Educator
Singapore General Hospital
09.1996 - 09.2002
- Reduced hospital readmission rates through effective discharge planning and follow-up care coordination.
- Developed instructional materials and resources to aid patients in understanding complex medical information related to diabetes management.
- Continually updated professional knowledge through participation in educational conferences and workshops, ensuring currency with evolving trends in diabetes care.
- Mentored new Diabetes Nurse Educators during their orientation period, sharing insights from experience and providing constructive feedback on performance.
- Implemented, coordinated and led a 3-day Diabetes Education programme for all nurses in the hospital, to focus on patient education, best practices in diabetes care, understanding the impact of diabetes on the patient, and improving the nurses' clinical competence in managing patients with diabetes in the inpatient and outpatient settings.
- Enhanced patient understanding of disease management by providing tailored education on medication, nutrition, and lifestyle changes.
- Acted as a resource for colleagues seeking guidance on complex diabetes cases, offering expert consultation to improve patient care delivery.
- Participated in a seminar for private General Practitioners to enhance understanding of the difficulties in diabetes management from a patient's perspective, thereby improving their approach in encouraging compliance and effectiveness when providing care for their clients
- With other clinical nurse specialists, developed and conducted caregiver education programme for caregivers of inpatients prior to the latter's discharge, and for caregivers in the community when the programme was extended to them.
- Contributed to successful Joint Commission accreditation through strict adherence to policies and procedures.
Registered Nurse
Singapore General Hospital
09.1995 - 09.1996
- Worked on wards specialising in Respiratory Medicine, General Surgery (general and high-dependency), Orthopaedic Surgery, and Endocrinology/ Gastroenterology
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Education
Bachelor of Science - (Hons) Nursng
University of Surrey
Surrey, UK07-1995
Skills
- Clinical judgment
- Critical thinking
- Wound care
- Direct patient care
- Patient and family advocacy
- Certified in CPR/AED
- Diabetes management
Accomplishments
- Training - Trained staff nurses in diabetes management including patient education and initiation of self-injection and glucose monitoring
- Training - Participated in GP training programme for the management of patients with diabetes
- Research and Quality Improvement - completed group study and implemented change in the labeling of patient-specific medication drawers for safe medication administration to the correct patient
- Precepting/ Mentoring - Guided and precepted at least 7 final year nurses until successful completion of their preceptorship, that led to their becoming Graduate Nurses
- Implementation - As Super User, guided nurses in the use of Connect Care during its first launch at the hospital. Compiled binder for tips and tricks for easy reference.
Languages
English
Native or Bilingual
Malay
Native or Bilingual
Certification
- Registered Nurse - College of Registered Nurses of Alberta (Current)
- Basic Life Support Certification (BLS)
Timeline
Registered Nurse, Medical-Surgical Unit
Alberta Health Services, AHS
04.2008 - Current
Diabetes Nurse Clinician
Singapore General Hospital
01.2006 - 03.2008
Programme Manager, Diabetes/Renal Health Mgt Prog
Singapore Health Services
09.2002 - 01.2006
Diabetes Nurse Educator
Singapore General Hospital
09.1996 - 09.2002
Registered Nurse
Singapore General Hospital
09.1995 - 09.1996
- Registered Nurse - College of Registered Nurses of Alberta (Current)
- Basic Life Support Certification (BLS)
Bachelor of Science - (Hons) Nursng
University of Surrey
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