Sitan Keita
Toronto,Canada
Summary
Passionate and hard working with great teamwork skills and 3 years of work experience with customers, consumers and kids, as well as experience with inventory management, training staff and opening and closing duties. I can ensure a good and welcoming experience for customers as well as work well with others. With my many years of experience with customers, as well as some managerial experience, I can be a great fit to any company.
Overview
6
6
years of professional experience
Work History
Barista/keyholder
Second Cup
03.2023 - Current
- Kept cafe, tables, and work area clean at all times
- Trained new staff to make drinks, use till, and taught them how to keep cafe in order
- Took orders, served food, made a variety of drinks, kept cafe restocked at all times
- Assisted customers with questions about drinks, dietary restrictions and modified them to fit their needs
- Made sure that excellent customer service was given at all times
- Used till to cash out customers and stood for long hours at a time
- Served customers their food and drinks at their tables
- Performed opening and closing duties, which includes baking pastries, counting cash, performing end of day reports, and ensuring that the store is fully stocked for the day/next day
- Promoted and marketed new food and drinks to help sales
- Performed inventory management to ensure that the cafe is restocked at all times
work assistant
J rose hair
07.2020 - 09.2022
- Greeted customers and made sure that they feel comfortable in the environment
- Stood for long hours doing hair
- Communicated with customers in both english and french
volunteer
Bloorcourt village early learning center
07.2019 - 08.2019
- Completed 100+ hours of volunteer work around kids
- Helped young kids with basic needs in daycare
- Collaborated with other workers and lead activities for kids
Education
honors bachelor's degree - psychology
York university
high school diploma -
École Secondaire Toronto Ouest
06.2022
Skills
- Good listener
- Good teamwork skills
- Hard working
- Can easily adapt to new environments
- Fast learner
- Can easily work in fast paced environment
- Customer Service
Languages
English
Native or Bilingual
French
Native or Bilingual
Pronouns
she/her
Timeline
Barista/keyholder
Second Cup
03.2023 - Current
work assistant
J rose hair
07.2020 - 09.2022
volunteer
Bloorcourt village early learning center
07.2019 - 08.2019
honors bachelor's degree - psychology
York university
high school diploma -
École Secondaire Toronto Ouest