Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Elmhirst's Resort
03.2023 - 12.2023
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Bussed and reset tables to keep dining room and work areas clean.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
All Rounder
Fat Bastard Burrito
10.2022 - 02.2023
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Collaborated with team members to ensure smooth workflow during peak hours, optimizing service efficiency.
Adhered to strict health and safety guidelines, ensuring a sanitary kitchen space for staff and customers alike.
Excelled at quickly identifying and addressing customer concerns or complaints, striving to always provide exceptional service.
Managed opening and closing shift kitchen tasks.
Education
High School Diploma -
Fleming College
Peterborough, ON
04.2024
Skills
Order Management
Bill Computation
Food Sales and Promotion
Cash Handling
Service Prioritization
Hospitality Service Expertise
Relationship Management
Strong Work Ethic
Team Collaboration
Languages
English
Full Professional
Nepali
Native or Bilingual
Certification
Smart Serve Certification- Issued Date( 2023-08-28) and Expiry Date (2028-08-27)
LIfegaurd / Zip Line Tour Guide at Chula Vista Resort - Wisconsin Dells Waterpark ResortLIfegaurd / Zip Line Tour Guide at Chula Vista Resort - Wisconsin Dells Waterpark Resort