Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sirjana Dhakal

Alameda

Summary

Customer service

Communication

Menu knowledge

Table management

Overview

2024
2024
years of professional experience
2013
2013
years of post-secondary education

Work History

Restaurant Waiter

Customer Service Department
Japan 🇯🇵
01.2021 - 12.2023

I have 2 year waiter experience in Japanese restaurant for

Guest service

Order management

Food delivery

Communication

  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Provided exceptional customer service to enhance guest dining experiences.
  • Managed table assignments to optimize seating and service flow.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness and organization of dining area throughout shifts.

Sales Agent

Marketing

I have 1 year experience in marketing area

Customer Engagement

Sales & closing

Marketing support

  • Maintained a clean and organized sales floor for optimal customer experience.
  • Collaborated with team members to enhance customer service strategies.

Education

Sigma College
Nepal 🇳🇵 , Kathmandu

Skills

  • Order management
  • Customer engagement
  • Sales closing
  • Menu knowledge

Languages

English
Limited
Japanese
Professional
Hindi
Professional

Timeline

Restaurant Waiter

Customer Service Department
01.2021 - 12.2023

Sales Agent

Marketing

Sigma College
Sirjana Dhakal