I am currently working as a Project Manager for Pacific Coast Analytical Services (PCAS). I wear several hats, including customer service, and am always ready to tackle new tasks and assignments to “get the job done” on time. It has been a rewarding 6 years working for PCAS and I am now ready to move forward in my career to take on higher level organizational, planning, and analytical responsibilities in a lead role. I am hardworking, dedicated, focused, reliable, and punctual, and I have very good interpersonal skills.
Performed microbiology analyses on food and environmental samples
Created nutrition panels from ingredients lists
Ensured customers are kept up to date on test results and processing of pending samples
Attended to any urgent customer matters and concerns
Set project schedules and oversaw project milestones for project duration
Converted existing business objectives into measurable, time-based goals and realistic action
plans
Provided occasional technical support late afternoons / weekends Fabricated data / power cables and radiometric sensor units (detector boxes)
Operated laser / radiometric sensor units to obtain sensor calibration data
Analyzed calibration data to obtain sensor responsivity curve
Rendered technical drawings and electrical systems specifications that exceeded company standards
Initiated a project management knowledge study and subsequently standardized project management practices
Performed load calculations for sizing wire and circuit protection
Supervised teams in support of security and installation of law and order operations
Chanthaburi, Thailand Worked collaboratively in a team environment
Developed positive customer relationships through friendly greetings and excellent service
Helped customers with questions, problems and complaints in person and via telephone
Planned and led three training sessions to promote sales team professional development and sales goal reinforcement
Critical thinking / creative problem solving
Familiar with / learning C#, HTML, CSS, SQL, Excel
Sales training / customer service
Nationality Thai - applying for US citizenship
Bronze Medal in 14th Innovation Project Contest in Thailand
Inventory management
Time management
Bilingual