Sirena Sanchez
Visalia
Summary
Friendly and reliable individual with over 3 years of customer service experience in a fast-paced food environment. Skilled in taking orders, handling payments, and preparing drinks with accuracy and efficiency. Known for a positive attitude and ability to multitask. Currently pursuing a degree in Accounting, bringing both attention to detail and a dependable work ethic to every role. Ready to provide top-tier service and create a welcoming experience for guests.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
Visalia
12.2021 - Current
- Executed cashier duties, including order taking, payment collection, and change dispensing.
- Delivered exceptional customer service to foster a welcoming environment for guests.
- Prepared beverages such as coffee drinks, smoothies, and milkshakes according to company standards.
- Restocked napkins, condiments, and utensils in self-service areas during low-traffic periods.
- Maintained an organized work area to promote operational efficiency.
Cafe Barista
Small Business
Visalia
03.2024 - 08.2024
- Implemented feedback from customers to improve service quality and menu offerings.
- Supported highest standards of conduct and service to support company reputation.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Provided excellent customer service by anticipating needs quickly.
Education
Bachelor of Science - Accounting
Colorado Technical University
Colorado Springs, CO06-2027
Associate of Science - Business Administration
College of The Sequoias
Visalia, CA12-2024
Skills
- Customer Service Excellence
- Cash Handling & POS Systems
- Food & Beverage Preparation
- Team Leadership & Training
- Multitasking in Fast-Paced Settings
- Attention to Detail
- Drink Presentation & Serving
- Ability to Work Independently
Languages
English
Native/ Bilingual
Spanish
Limited
References
- McDonald's | (559)-627-2318
- Cafe Manager | (559)-207-9017
Timeline
Cafe Barista
Small Business
03.2024 - 08.2024
Crew Member
McDonald's
12.2021 - Current
Bachelor of Science - Accounting
Colorado Technical University
Associate of Science - Business Administration
College of The Sequoias
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