Sireesha Uppala

Over nine years of experience with 6+ years of experience in Salesforce.com CRM implementation Certified Salesforce ADM 201, Certified Salesforce Platform Developer, Certified Salesforce Service Cloud Consultant, Certified Salesforce Sales Cloud Consultant, Salesforce Certified CPQ Consultant Salesforce technical expert and experience leading a team Experience implementing Sales Cloud, Service Cloud and CPQ solutions in different industries Built features and functionalities leveraging the full capabilities of the Salesforce platform Engage in the planning and analysis of business requirements for system upgrades and enhancements Experience in developing Lightning Web Components (LWC), Lightning Aura Components, Apex Classes, Apex Triggers, Batch Apex, Apex Scheduler Expertise in development and implementation of Salesforce projects, including integration (REST) Experience on Salesforce CPQ; experience in Configuration, product rules, pricing rules Highly motivated, enthusiastic, and passionate individual Great team player, exceptional critical thinking, and problem-solving skills Respectful self-motivator gifted at finding reliable solutions for software issues. Experienced in [Task] and [Task] and offering skills in [Skill] and [Skill]. Fluent in [Language] and accustomed to working with cross-cultural, global teams.

• Achieved [Result] by introducing [Software] for [Type] tasks.
• Achieved [Result] through effectively helping with [Task].
• Resolved product issue through consumer testing.
• Collaborated with team of [Number] in the development of [Project name].
• Supervised team of [Number] staff members.
• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Documented and resolved [Issue] which led to [Results].

• Salesforce ADM 201
• Salesforce Service Cloud Consultant
• Salesforce Sales Cloud Consultant
• Salesforce Platform Developer
• Salesforce CPQ Specialist

• Senior Salesforce Developer, SimplyAsk.ai, 09/2022, Present, SimplyAsk helps organizations stay ahead of the competition with complete IT digital transformation solutions. Improve customer service capabilities, fallout exception management, data migration, software test automation, and more with SimplyAsk's products and services. The SimplyAsk Platform is a suite of products enabling organizations to improve productivity across teams with Full Office Automation solutions. Design and implement business automation using no-code tools for high-frequency processes (with BPA technology), customer service communications (with AI IVA technology), data migration, and test automation. Client: Telus Conceptualised, and developed Apex Triggers for various functional needs in the application Implemented several integrations of multiple applications with Salesforce using REST API and maintaining the services Train and guide team members on the complex functionalities Hands-on experience working on Salesforce Vlocity templates Working on multiple refactoring projects to improve the code according to Salesforce standards Expert in debugging and root cause analysis Expert in using Salesforce Copado for code migration Drive scrum calls on regular basis as part of Agile methodology Experience working on Jira ticketing tool
• Senior Salesforce Developer/Lead, Cleanharbors, 04/2020, 07/2021, Cleanharbors is North America’s leading provider of environmental and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies. Its customer base spans a number of industries, including chemical, and manufacturing, as well as numerous government agencies. These customers rely on Cleanharbors to deliver a broad range of services such as end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Project details: Title: Multiple MIS Projects Client: Cleanharbors Roles and Responsibilities: Setup Salesforce.com Application and customized the apps to match the functional needs of the organization. Implemented several Salesforce business requirements using standard and custom objects, workflows, triggers, user roles, security, profiles, workflow rules, email alerts and templates, and campaigns. Used CPQ managed package and worked with multiple plugins within Salesforce to implement Q2C flow Implemented CPQ solutions including Price Rules, Product Rules, Product Configurations Implemented an overall solution to incorporate sales process in salesforce using Lightning Aura Components, Apex controllers, LWC Designed and developed Apex Triggers for various functional needs in the application. Developed multiple batch classes for creating, updating and deleting records Provided quality and quick customer support through incident management and solve issues Been a part of planning and implementing various strategic initiatives in the company Facilitated client discussions, brainstorming activities for requirement gathering and analysis Given various demos to the client and the business end-users Designed and implemented various Apex classes, components, and Visual Force Pages Perform gap analysis for requirements whenever needed Expert in issue debugging and root cause analysis Analyse the code to make sure that Apex best practices and standards are followed Refactor to improve the overall quality and reusability using different frameworks Expertise working in a fast-paced environment Conceptualised, and developed Apex Triggers for various functional needs in the application Hands-on experience working on Salesforce Vlocity templates Experience in Salesforce Omnistudio Expert in debugging and root cause analysis Experience using Salesforce Copado for code migration Drive scrum calls on regular basis as part of Agile methodology
• Senior Salesforce Developer/Lead, Accenture, 06/2012, 04/2020, Projects: Google, DexYP, France Telecom Roles and Responsibilities: Executed in Salesforce.com Application Setup and customized the apps to match the functional needs of the organization. Created Custom Objects and defined lookup and master-detail relationships on the objects. Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic. Designed and organized Email-to-Case, Web-to-Case for Case management Conceptualised, and developed Apex Triggers for various functional needs in the application. Worked on various Process Builders to achieve several business requirements Participated in CPQ configuration tasks for product setup, approval metrics, and flows Launched workflow rules, approval processes, email templates, and assignment rules for several projects. Enabled Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent. Facilitated deployments between the Sandbox and the production environment using ANT and Changeset. Implemented bulk Update/Insert through Workbench and good knowledge on Data loader. Expert in debugging and root cause analysis Assign and track defects using ticketing tool such as Jira Expert in taking driving the team and motivating in completing the tasks within timelines.

• Yoga
• Reading
• Networking