Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sireen Ballan

Oakville,On

Summary

Friendly and reliable with experience greeting guests, managing reservations, and keeping the dining room running smoothly. Strong customer service skills with the ability to multitask, solve problems, and make sure guests feel welcome and taken care of.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

East Side Mario's Restaurant
02.2025 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.

Education

High School Diploma -

St. Thomas Aquinas
01-2027

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Excellent communication skills
  • Conflict resolution
  • Table bussing
  • Reservation planning
  • Safe food handling

Languages

Arabic
Native or Bilingual
French
Professional Working
English
Native or Bilingual

Timeline

Restaurant Hostess

East Side Mario's Restaurant
02.2025 - Current

High School Diploma -

St. Thomas Aquinas

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Sireen Ballan