Energetic employee offering outstanding telephone etiquette, interpersonal skills. empathetic and Well-trained individual with past experience working with vulnerable and elderly people. Punctual and dedicated to service.
Overview
5
5
years of professional experience
Work History
Volunteer
Volunteer
09.2023 - 11.2023
Offer emotional support and companionship to residents.
Foster a positive and supportive environment.
Listen to residents' concerns and provide reassurance.
Ensure the safety and well-being of residents at all times.
Implement and follow safety protocols within the facility.
Volunteer
Nsambya Hospital
05.2021 - 12.2021
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Intern
Mulago Hospital Kampala
01.2019 - 09.2019
Helped residents with tasks such as bathing, dressing, grooming, and toileting.
Assisted in mobility and transfer activities for residents with physical limitations.
Participated in planning and organizing social activities for residents.
Engaged with residents to promote social interaction and a sense of community.
Understood and upheld residents' rights and preferences.
Advocated for the well-being and dignity of residents.
Education
High School Diploma -
Naggalama Secondary School
Kampala Uganda
01.1998
Skills
Telephone Etiquette
Answering Phones
Clerical Support
Food Distribution
Supporting residents with ADLs
Scanning hazards and maintaining safety among residents