Ramatoulaye Aw
North York,Canada
Summary
Motivated and reliable employee passionate about learning and applying knowledge to real-world problems. Hardworking, ethical, and detail-oriented, with strong experience in food service and customer support. Committed to supporting teams and delivering excellent service. Legally authorized to work in Canada as a refugee claimant with a valid work permit.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Service Worker
Wingstop Canada
07.2022 - 10.2023
- Trained and supported new hires with safety and service procedures.
- Completed high-volume orders while maintaining health and safety standards.
- Adapted to operational needs and collaborated with team members to meet targets.
- Demonstrated strong problem-solving under minimal supervision.
Customer Service Representative
LCBO
05.2022 - 08.2022
- Delivered fast, knowledgeable service and resolved customer complaints.
- Built relationships to improve customer experience and support.
- Achieved team goals in a dynamic retail setting.
Ride Operator
Canada’s Wonderland
10.2021 - 12.2021
- Inspected and operated rides to ensure safety and proper function.
- Monitored guest equipment and enforced park safety regulations.
Education
No Degree -
York University
05-2024
High School Diploma -
Columbia International College
Hamilton, ON05.2020
Skills
- Customer service
- Communication
- Conflict resolution
- Complaint handling
- Hygiene awareness
- Team collaboration
- Leadership
- Task prioritization
- Time management
- Quick learner
- Adaptable to fast-paced environments
- ServSafe
Certification
Food Handlers Certificate #25030953B
Preferred Name
Sira
Community Service And Leadership
Completed over 120 hours of volunteer work including:
- Diversity Team, EQV Community Service, Dundas Cactus Festival Parade
- Executive Leadership Team (Athletics Prefect), Terry Fox Run, Burlington Rib Fest
- World Vision 30 Hours Famine (Team Leader), Duke of Edinburgh Bronze Program
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Food Service Worker
Wingstop Canada
07.2022 - 10.2023
Customer Service Representative
LCBO
05.2022 - 08.2022
Ride Operator
Canada’s Wonderland
10.2021 - 12.2021
No Degree -
York University
High School Diploma -
Columbia International College
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