Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sipola Owusu

Etobicoke,Canada

Overview

4
4
years of professional experience
1
1
Certification

Work History

Collections Agent

MJR Capital Services
10.2023 - 01.2024
  • Developed, maintained and utilized diverse client base.
  • Maintained current knowledge of evolving changes in marketplace.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Customer Service Representative

Miratel Solutions
01.2023 - 09.2023
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.

Receptionist Administrator

Chaplin Construction
06.2020 - 08.2022
  • Monitored front areas so that questions could be promptly addressed.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Oversaw office equipment maintenance to support continuous and uninterrupted operations.
  • Answered incoming calls, directing clients to individuals addressing specific needs.

Education

High School Diploma -

Humber Polytechnic
09-2023

Skills

  • MICROSOFT EXCEL
  • WORD
  • POWERPOINT
  • OUTLOOK
  • GOOGLE SUITE

Certification

  • CPR/AED, LEVEL BLS-RED CROSS

Timeline

Collections Agent

MJR Capital Services
10.2023 - 01.2024

Customer Service Representative

Miratel Solutions
01.2023 - 09.2023

Receptionist Administrator

Chaplin Construction
06.2020 - 08.2022

High School Diploma -

Humber Polytechnic
Sipola Owusu