Siphelele Khoza
Edmonton,AB
Summary
Passionate about promoting lasting client satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options from thorough education and training.
Overview
5
5
years of professional experience
Work History
Courier
Skip The Dishes
06.2023 - Current
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Followed company policies and procedures during shift.
Food Delivery Driver
Uber Eats
09.2022 - 06.2023
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Sales Associate
Canadian Tire
06.2020 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Operator Trainee
Northern Alberta Institute Of Technology
09.2018 - 04.2020
- Reported to shift supervisor on production status, problems and deviations.
- Maintained compliance with health, safety, and environment practices.
- Isolated and prepared equipment for corrective and scheduled maintenance procedures.
- Communicated effectively with team on technical level.
Education
BBA - Finance
Northern Alberta Institute of Technology
Edmonton, AB04.2026
License Certificate - Canadian Securities Course
Canadian Securities Institute
Toronto, ON12.2021
Associate of Science - Power Engineering (General Program)
Northern Alberta Institute of Technology
Edmonton, AB04.2020
Skills
- Working Independently
- Business Processes and Procedures
- Attention to Detail
- Customer Service
- Valid Driver's License
- Problem-Solving
Languages
English
Native or Bilingual
Timeline
Courier
Skip The Dishes
06.2023 - Current
Food Delivery Driver
Uber Eats
09.2022 - 06.2023
Sales Associate
Canadian Tire
06.2020 - 10.2020
Operator Trainee
Northern Alberta Institute Of Technology
09.2018 - 04.2020
BBA - Finance
Northern Alberta Institute of Technology
License Certificate - Canadian Securities Course
Canadian Securities Institute
Associate of Science - Power Engineering (General Program)
Northern Alberta Institute of Technology
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