Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
7
7
years of professional experience
Work History
Salt Truck Operators /Snow Plow Driver
Fraser Valley Snow Removal
Langley
12.2023 - Current
Adhered to all safety protocols while operating heavy machinery.
Ensured all equipment is in proper working condition before use.
Communicated effectively with supervisors regarding job progress updates.
Operated snow plow equipment to remove snow from roadways and parking lots.
Reported any damage to supervisor immediately.
Performed preventive maintenance on snow plows including checking fluid levels, changing oil and filters, lubricating parts.
Observed traffic laws and safety regulations while operating snow plow equipment.
Utilized GPS systems for mapping out routes efficiently.
Adhered to company policies and procedures at all times.
Landscaper
Nathan Creek Landscape
Langley
09.2023 - Current
Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
Ensured proper disposal of all waste generated from job sites.
Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
Provided knowledgeable advice about plant selection for customers' landscapes.
Inspected property for signs of damage or infestation from pests or weeds.
Repaired walkways with pavers or concrete blocks when needed.
Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
Applied fertilizers and pesticides according to safety regulations.
Laid sod on prepared surfaces for a finished look of the landscape design.
Horseback Riding Instructor
Zielinski Training
Langley, British Columbia
09.2018 - Current
Instructed students on proper horse care, grooming, tacking up, and saddling techniques.
Provided lessons to riders of all ages and skill levels.
Ensured safety protocols were followed at all times during lessons and other activities involving horses.
Assisted in the training of horses, including ground work and riding instruction.
Documented work performed using computer programs or paper log books.
Coordinated the maintenance of farm equipment, machinery, buildings, fences, and other infrastructure.
Inspected facilities regularly to ensure they meet safety standards and are properly maintained.
Collaborated with local agricultural organizations to stay informed on best practices in farming techniques.
Lifeguard
City of Abbotsford
Abbotsford, British Columbia
09.2017 - 12.2018
Performed regular cleaning and maintenance of pool equipment.
Prepared detailed incident reports following accidents or other incidents.
Educated patrons about safe swimming practices through public announcements.
Provided assistance to swimmers of varying skill levels.
Provided first aid care to injured patrons before paramedics arrived on scene.
Communicated regularly with supervisors regarding any issues that arose during shifts.
Monitored swimmers to ensure safety in the pool area.
Enforced all safety regulations and posted rules for patrons.