Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Siobhan Tully

Vancouver,B.C

Summary

Detail-oriented, versatile, and results-driven team player with over 2 years of experience in an office setting. Adaptable to new working environments, with a keen interest to learn and further develop my skills. Driven to succeed in securing a position within a successful, innovative, and progressive company.

Overview

4
4
years of professional experience

Work History

Senior Receptionist

Ascent Real Estate Management
08.2023 - Current


  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
  • Facilitated smooth office operations by maintaining supplies inventory and liaising with vendors for timely deliveries.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Increased office efficiency with accurate record-keeping, timely data entry, and proper file management.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Trained new receptionists on best practices, resulting in improved performance metrics across the team.
  • Organized, maintained and updated information in computer databases.
  • Collected Strata Fee payments, processed transactions and updated relevant records.
  • Learned and adapted quickly to new technology and software applications (Yardi/Zoho/Condo Cafe/Rent Cafe)

Quality Assurance Analyst

Cardiai
09.2022 - 07.2023
  • Greeting and checking clients in to the Health Care Centre
  • •Administering both PCR & antigen testing for clients
  • • Completing RNA extraction of samples to analyze samples and determine whether they test positive or negative
  • Kept scripts and test cases updated with current requirements.
  • Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.

Analytical Laboratory Technician

Abbott
03.2020 - 03.2022
  • Restocked laboratory workstations and sterilized surfaces, maintaining readiness for project requirements.
  • Mentored junior technicians by providing guidance on best practices in sample preparation, instrument operation, data interpretation, and troubleshooting issues.
  • Handled nitric acid, sulfuric acid, and hydrofluoric acid, adhering to strict safety protocols.
  • Solved complex analytical problems by utilizing various instrumentation techniques such as HPLC, GC-MS, and ICPOES.
  • Prepared reagents, media and solutions to use for laboratory testing and analysis.
  • Trained new laboratory personnel to apply proper laboratory techniques and best practices.
  • Maintained documentation on tests performed in lab.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

Bachelor of Science – Pharmaceutical Science with drug development (Honors degree) -

Institute of Technology

Skills

  • Interpersonal skills
  • Problem-solving skills
  • Research skills
  • Meticulous attention to detail
  • Excellent communication skills
  • Calendar management
  • Multitasking
  • Filing
  • Critical thinking
  • Organizational skills
  • Detailed record keeping
  • Working off own initiative
  • Time management skills
  • Teamwork
  • Analytical skills (Data analysis)
  • Event planning

Languages

English
Professional Working

References

Available upon request

Timeline

Senior Receptionist

Ascent Real Estate Management
08.2023 - Current

Quality Assurance Analyst

Cardiai
09.2022 - 07.2023

Analytical Laboratory Technician

Abbott
03.2020 - 03.2022

Bachelor of Science – Pharmaceutical Science with drug development (Honors degree) -

Institute of Technology

Similar Profiles

CREATE PROFILE
Siobhan Tully