Siobhan Hyatt
Acton,Canada
Summary
Experienced and results-driven professional with a proven track record of exceeding sales targets and delivering exceptional customer service. Skilled in building strong relationships with customers to understand their needs and provide personalized recommendations. Adept at managing inventory, optimizing merchandising strategies, and ensuring a visually appealing store environment. Committed to fostering a positive team culture and leading by example to drive sales growth and enhance the overall customer experience.
Overview
9
9
years of professional experience
Work History
Unifor National Volunteer - North American Indigenous Games
McMaster University
01.2017
- Med tent, responsible for icing and bandaging injured participants
- Soccer score keeper, updated each teams scores on the scoreboard, also keeping the game time
High School Leader
Unifor Education Center
01.2016
- Assisted with games, lunch/snacks, educational activities and excursions on the Centre
Program Coordinator
Revive
06.2024 - 12.2024
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Designed program implementation and maintenance plan.
- Managed budgets and resources for successful execution of multiple programs simultaneously.
DevelopMe Youth Centre
Human Resource Administration
09.2018 - 09.2024
- Utilized social media platforms to showcase work, connect with potential clients, and stay informed about the latest industry trends.
- Established a supportive atmosphere by strengthening connections with colleagues.
- Collaborated with other booth renters to maintain a clean, organized, and professional work environment .
- Stayed up-to-date on current industry trends by attending workshops, community events
- Created visually appealing displays in the booth area to showcase available products effectively and attractively for organizations.
Administration Assistant
BeautyForever
01.2021 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Executed record filing system to improve document organization and management.
- Package orders and products
- Stocked inventory
- Handle money, purchases
Receptionist
Mechanic Shop
11.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
Elections Canada Information Officer
Government Of Canada
09.2021 - 09.2021
- Guided voters to appropriate waiting areas and voting rooms.
- Directing electors to their polling station or the registration desk. ·
- Reminding electors to have their voting information card and ID available and answer their questions.
- Gives information for electors about any special processes or procedures, including the wearing and availability of masks during COVID-19 and the location of hand sanitizer stations.
- · Helped to count ballots at the end of the night
Cleaning Crew Member
Family Business
06.2018 - 09.2020
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Professional dedicated to ensuring quality and maintaining cleanliness.
- Responsible for inspecting, vacuuming, and generally cleaning various areas to keep them free of dirt and other contaminants.
- Disposing of waste products;
Leadership Program Director
Cardinal Leger S. S.
01.2017 - 01.2018
- Social event coordinator, worked out event details, planned with teachers, entertainment
- Student Council Rep, responsible for providing reports and helping students
- Scheduled fundraiser events, Valentine’s day candy grams, girls night in, bake sale
Catering Assistant
Barbar's Bites
01.2016 - 01.2018
- Provided support to cooks and servers as required
- Responsible for basic food preparation: cleaned, washed and peeled vegetables and labelled/ stored food
- Maintained cooking area, cleaned tabled and mopped floors according to health and safety code
- Processed debit, credit and cash transactions accurately and in a timely manner
High School Program Assistant
Boy & Girls Club of Peel
01.2016 - 01.2017
- Designed after school homework help group to assist students that requiring extra help
- Supervised trips to local events, water parks, zoo and walking excursions
Education
Diploma - Dental Inta-Oral 1&2
Medix College
Brampton, ONCertificate - Dental Office Administration
George Brown College
Toronto, ON05.2022
CARDINAL Leger S.S. -
CARDINAL Leger S.S.
Brampton01.2019
Skills
- Excellent Communication Skills
- Punctual and Reliable
- Works well in a diverse team setting
- Excellent time management
- People-oriented
- Goal-oriented
- MS Office Proficient
- CPR and First aid training
- Food and Safety handlers Certificate
- Ability to work in a fast paced environment
- Customer service-oriented
- Detail-oriented
- Strong conflict resolution skills
- Excellent work ethic
Timeline
Program Coordinator
Revive
06.2024 - 12.2024
Receptionist
Mechanic Shop
11.2021 - 04.2022
Elections Canada Information Officer
Government Of Canada
09.2021 - 09.2021
Administration Assistant
BeautyForever
01.2021 - 09.2023
DevelopMe Youth Centre
Human Resource Administration
09.2018 - 09.2024
Cleaning Crew Member
Family Business
06.2018 - 09.2020
Unifor National Volunteer - North American Indigenous Games
McMaster University
01.2017
Leadership Program Director
Cardinal Leger S. S.
01.2017 - 01.2018
High School Leader
Unifor Education Center
01.2016
Catering Assistant
Barbar's Bites
01.2016 - 01.2018
High School Program Assistant
Boy & Girls Club of Peel
01.2016 - 01.2017
Diploma - Dental Inta-Oral 1&2
Medix College
Certificate - Dental Office Administration
George Brown College
CARDINAL Leger S.S. -
CARDINAL Leger S.S.
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