SINZIANA TODOR
Brentwood
Summary
Results-driven professional with solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project and product management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.
Overview
25
25
years of professional experience
Work History
Business Execution Associate
Wells Fargo Bank, N.A.
10.2023 - Current
- Sustainability RCSA, EBCE and IT&V reviews and oversight - executing analysis of risks and identified risk mitigation strategies, report and manage issues in Shared Risk Platform (SHRP). Trained staff in risk management policies and monitored compliance to control company liability.
- Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
- Created detailed user stories for Sustainability Salesforce Application implementation and enhancements, leading to improved functionality, collaboration and user satisfaction.
- Gathered, defined and refined requirements, led project design and oversaw implementation of AI Tools to optimize ESG reporting and questionnaire submissions for external agencies rating
- Business process design and documentation - Review and analyze moderately complex processes and projects, business, operational, or technical challenges that require an in-depth evaluation of variable factors.
- Benchmarking research for various sustainability topics to provide data supporting management decision making.
- Managed reputational risk by consulting with key stakeholders, subject matter experts and enterprise communications and aligned responses to internal and external inquiries to enterprise and divisions goals.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Business Execution Consultant
Wells Fargo Bank, N.A.
01.2019 - 10.2023
- Performed Internal SDI Monitoring adherence and compliance reviews for 23 products (Agile), Risk and Control Self-Assessment (RCSA) to maintain 92% overall adherence scores.
- Trained and Supported cross-functional product teams to develop high-quality products while meeting Enterprise Change Management requirements.
- Created dashboards to monitor and track key performance indicators.
- Generated business intelligence reports to inform strategic decision-making - Tableau, Power BI, Registry, JIRA, Confluence.
- Executed analysis of risks and identified risk mitigation strategies, report and manage issues in Shared Risk Platform (SHRP). Interact with Audit, Legal, external agencies, and regulatory bodies on risk related topics.
- Performed gap analysis to identify areas of improvement.
- Generated ad-hoc reports to evaluate specific business requirements; identified patterns and trends in large data sets and provided actionable insights.
- Created and managed content across collaboration platforms - SharePoint, Teamworks, MS Teams.
Business Process Analyst/ Business Support Consultant
Wells Fargo Bank, N.A.
09.2016 - 01.2019
- Provided process and methodology guidance for Digital Project Management community.
- Supported strategic business initiatives by utilizing thorough knowledge of unit's functional area and over 20 products, and managing risks for applicable business functions.
- Managed risk assessments (7), ad hoc reviews, issue intake process (over 30 monthly), remediation process, and presented to senior leaders on business performance and recommended strategies to implement changes and improvements.
- Mapped processes to holistically examine business flow and identify improvement opportunities.
- Maintained strong working knowledge of ERP, CRM and business intelligence tools and operational features to increase operational efficiency; provided technical support for troubleshooting analytics and reporting issues.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
Business Systems Analyst
Robert Half International, Protiviti
04.2016 - 09.2016
- Designed system solutions to parallel overall business strategies, develop business requirements, data and process flows, application design and usability, requirements elicitation, stakeholder management (IT and finance SMEs).
- Trained business personnel in use of 5 specific systems.
- Helped deploy system enhancements to improve field operations.
- Tracked feedback at all levels and researched resolutions for common concerns.
Business Systems Analyst/Business Process Analyst
CSAA Insurance Group
10.2009 - 04.2016
- Supported accounting services, billing and payments operations, financial and regulatory reporting for daily and monthly activities.
- Policy administration and payment management requirements gathering and elicitation, system design and implementation (SDLC, Agile approaches and Scrum methodology as fit), manage vendor and stakeholder relationships, system integration, system and process diagrams using Visio ERD and UML.
- Collaborated with upper management to drive strategy and implement new processes.
- Organized system operating procedures to strengthen controls.
- Gathered, reviewed and reported on findings on monthly basis.
- Tracked feedback at all levels and researched resolutions for common concerns.
Financial Data and System Administrator
Bank of the West
04.2007 - 08.2009
- Coordinated system design and implementation of Hyperion suite for accounting and finance, Hyperion MDM (Master Data Management), end user training, BI tools implementation (Smart View, Interactive Reporting), audit and compliance, financial reporting.
- Worked with users to determine areas of technology in need of improved usability.
- Provisioned new software and hardware for use, following established security policies.
- Drove continuous improvement of IT governance processes and SOX compliance.
- Managed onboarding and offboarding of employees.
Senior Accountant
EMC Corporation
07.2006 - 03.2007
- Sales revenue analysis and reporting, billing and accounts receivable, treasury activities.
- Reviewed documents and accounts for discrepancies and resolved variances.
Analyst II
TYCO HEALTHCARE
12.2005 - 07.2006
- Strategic planning, forecasting, and budgeting for the sales force; internal and regulatory reporting, SOX compliance and risk control activities.
Revenue Analyst
Polycom
08.2005 - 12.2005
- Revenue accounting, billing activities, financial and regulatory reporting, contract reviews and managed requests for customer refunds, following technology industry standards.
Senior Revenue Accountant
SBC COMMUNICATIONS, INC
10.2000 - 06.2005
- Revenue accounting, billing activities, financial and regulatory reporting for SBC Long Distance division.
Education
Hyperion Master Data Management 9.0 Administration -
Hyperion Essbase Analytics 9.3 Boot camp
Bachelor of Science - Accounting
AA - Business Administration
Skills
- Strategic visioning
- Solution delivery
- Product lifecycle management
- Roadmap development
- Agile methodology
- Risk Management
- Stakeholder Management
- Prioritization and execution
- Presentation Skills
- Design thinking
- Confluence collaboration
- Cross-functional teamwork
Timeline
Business Execution Associate - Wells Fargo Bank, N.A.
10.2023 - Current
Business Execution Consultant - Wells Fargo Bank, N.A.
01.2019 - 10.2023
Business Process Analyst/ Business Support Consultant - Wells Fargo Bank, N.A.
09.2016 - 01.2019
Business Systems Analyst - Robert Half International, Protiviti
04.2016 - 09.2016
Business Systems Analyst/Business Process Analyst - CSAA Insurance Group
10.2009 - 04.2016
Financial Data and System Administrator - Bank of the West
04.2007 - 08.2009
Senior Accountant - EMC Corporation
07.2006 - 03.2007
Analyst II - TYCO HEALTHCARE
12.2005 - 07.2006
Revenue Analyst - Polycom
08.2005 - 12.2005
Senior Revenue Accountant - SBC COMMUNICATIONS, INC
10.2000 - 06.2005
Academy of Economic Studies - Bachelor of Science, Accounting
Las Positas College - AA, Business Administration
Oracle - Hyperion Master Data Management 9.0 Administration,
PERSONAL
- Positive attitude towards change
- Self-sufficient and resourceful
- Willingness to learn, improve and adapt.
- Drive, enthusiasm, and commitment.
- Environmental and Social activism
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